Employee group (Full time/Part-time/Limited/Casual): full time
Schedule (hours/days): 8
Employee subgroup (FLSA Status): non exempt
Department name: SOM Admin FJHM Kimmel Cancer Center
Personnel area (School): UN02
The Sidney Kimmel Comprehensive Cancer Center at Johns Hopkins
Reports to: Development Supervisor, SKCCC
Responsible for processing gifts including Direct Mail and various special events and program specific accounts; provide acknowledgment and thank you letters for gifts received for the Sidney Kimmel Comprehensive Cancer Center at Johns Hopkins. Responsible for assisting frontline fundraisers in communications, both written and verbal, with patients, donors, and prospects; management of internal production of written materials including specialized mailings, invitations, newsletters, faculty biographies etc.; coordinating non-cancer related referrals; assisting in the operations of a multifaceted fund raising office. Perform general administrative duties as needed. May perform duties of a sensitive and confidential nature.
Provide calendar support to Executive Director of Development
On a daily basis, code checks received to the appropriate account with attention to detail when entering donor data, send thank you/acknowledgment letters for all funds received, maintain the check processing database, provide faculty with account updates, and families with donor updates for memorial gifts, etc., as requested
Draft correspondence and write appropriate thank you letters to be signed by Kimmel Cancer Center Gift Officers and other faculty and staff.
Edit and reformat, as needed, written and printed materials including donor correspondence letters and recent press release notifications to be sent to donors, prospects, or relatives of patients.
Maintain professional relations and demeanor with visitors, faculty, FJHM and university staff, donors, and patients and their families including email communications, scheduling recurring and new appointments, maintaining an organized filing system for the development office and creating files as directed by the gift officers, in addition to all general administrative tasks, in an efficient and organized manner with attention to detail.
Utilize computer networks and programs, specifically Windows applications such as Word, Excel, PowerPoint, Access, Adobe etc., as well as DAR- and university-specific databases and computer-based tools, including Aladin, Galaxy, and SAP, to handle and track heavy incoming and outgoing paper flow, prepare presentations, reports, and agendas for meetings and otherwise, and assist in managing an efficient office operation including ordering and management of office supplies.
Work independently, manage multiple projects simultaneously, determine project priorities and necessary follow-up, and maintain a high degree of professionalism and confidentiality.
Must develop a working knowledge of HopkinsOne/SAP in order to process Travel and Employee Reimbursements, Online Payment Requests, and Shopping Cart Purchases.
Assist in managing administrative function of the Johns Hopkins Kimmel Cancer Center's Direct Mail Program. This includes processing invoices, assisting with mail schedules, and vetting mail content across the Kimmel Cancer Center Development Office.
Develop and maintain a comprehensive knowledge of ALADIN, particularly the Relationship Management (RM) module; liaise between the university and medicine to heighten knowledge of RM; utilize and track multiple fundraising projects and donor/prospect actions in the system, track faculty patient referrals and group them appropriately, as well as request research on new prospects. Develop expert knowledge in new modules as they are introduced and work with gift officers for maintenance on prospect/constituent records.
Utilize the internal Business Intelligence platform for running a variety of reports including monthly gift officer analysis, and clinical schedule report for upcoming and past appointments with specific faculty.
Maintain a thorough understanding of central clearance, development research and gift processing/acknowledgment protocols.
Assist with special events including production of invitations and programs, developing and maintaining response lists and any further support needed in the event planning process.
Create mailing lists/merges as needed for departmental mailings including invitations, newsletters, solicitation letters, and general correspondence.
Perform other duties as required
High School Diploma or GED required. Three years of related experience required. Additional education may be substituted for years of work experience.
A successful candidate will have strong interpersonal and organizational skills, computer literacy, and both written/editorial and verbal communication skills. Must be able to work independently as well as part of a team and able to manage and prioritize multiple projects, maintain a high degree of professionalism and confidentiality, while working in a dynamic, fast-paced environment.
Two years college or equivalent work experience preferred. Knowledge of Johns Hopkins Medicine, customer service, development operations, and/or Windows applications is highly desirable.
Internal Number: 12215-en_US
About Johns Hopkins University
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.