Yale University offers exciting opportunities for achievement and growth in New Haven, Connecticut. Conveniently located between Boston and New York, New Haven is the creative capital of Connecticut with cultural resources that include three major museums, a critically-acclaimed repertory theater, state-of-the-art concert hall, and world-renowned schools of Architecture, Art, Drama, and Music.
Working with considerable independence and exercising discretion in establishing priorities, provide high-level administrative and fundraising support to the Managing Director of the Yale Alumni Fund and other senior members of the Alumni Fund team. Focused on data and reporting, the coordinator is a member of the Alumni Fund team within the Office of Development. The coordinator provides critical operations support to the Alumni Fund team using a proactive and collaborative approach, technical expertise and outstanding customer service skills. The coordinator is responsible for generating and manipulating data to provide high quality analyses and related presentations that capture donor, volunteer and communications’ performance to inform Alumni Fund solicitation strategies. The primary responsibilities of this position include supporting time-sensitive reporting and analytical needs, addressing business questions through dynamic and thoughtful business intelligence and contributing to the effectiveness and efficiency of the daily operations of the Alumni Fund. They will be required to develop and maintain proficiency in using advanced analytic and database tools, internet resources, in-house data, and other sources including reports provided by outside vendors, develop or advise on new techniques to overcome technical obstacles affecting solicitation strategies and write queries to extract and segment data for use in direct marketing and engagement efforts. The coordinator will develop an in-depth knowledge of data structures and business terms, proactively identify solutions for business partners, and work with fundraising staff members to define desired outcomes and requirements of analyses. They will also conduct user testing as needed before implementing suggested process changes. The coordinator will provide in-depth analyses of direct marketing efforts and their results including those executed via mail, email and telemarketing channels and provide on-going analyses of volunteer solicitation efforts including prospect pool review, use of the volunteer portal and overall results. In addition to coordinating weekly/monthly/quarterly/yearly suites of reports including those focused on fundraising results and data integrity, the coordinator will compose correspondence to stakeholders including senior staff when disseminating these reports. The coordinator will identify and coordinate weekly/monthly/quarterly reports related to data integrity for alumni contact information used in Alumni Fund solicitations and identify and analyze new prospect data points including wealth ratings and recommend next steps for those prospects including specific mail and email segments or assignment to a volunteer. They will work to ensure data quality by identifying and communicating appropriate changes and updates to the Alumni Records department on an ongoing basis.
Required Education and Experience:
Six years of related work experience, four of them in the same job family at the next lower level and a high school level education; or four years of related work experience and an Associate degree; or little or no work experience and a Bachelor’s degree in a related field; or an equivalent combination of experience and education.
Exceptional communication skills with special emphasis on advanced writing ability and editing. Ability to communicate effectively with top-level donors and senior Yale administrators. Writing and data visualization samples requested at time of interview.
Demonstrated organizational and research abilities with strong attention to detail, including analyzing large volumes of information from disparate sources and synthesizing it in a cogent and concise form.
Advanced proficiency with MS Word, Excel, database software and reporting, and the ability to conduct data analysis and work with financial information. Knowledge of PowerPoint and Adobe Acrobat.
Demonstrated ability to prioritize work, manage multiple tasks, and meet deadlines in a time-constrained environment. Ability to initiate and complete tasks with minimal supervision.
Professionalism, maturity, and an ability to work with confidential information.
Preferred Education and Experience: Bachelor’s degree in a related field, or an equivalent combination of experience and education. Experience in a university setting or with development work, familiarity with Yale.
Application: For more information and immediate consideration, please apply online at https://bit.ly/2xVBtEb. Please be sure to reference this website when applying for this position.
We invite you to discover the excitement, diversity, rewards and excellence of a career at Yale University. One of the country's great workplaces, Yale University offers exciting opportunities for meaningful accomplishment and true growth. Our benefits package is among the best anywhere, with a wide variety of insurance choices, liberal paid time off, fantastic family and educational benefits, a variety of retirement benefits, extensive recreational facilities, and much more.
Yale University considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression.
Internal Number: 51809BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.