The William Monroe Trotter Collaborative for Social Justice is an innovative, new initiative of the Harvard Kennedy School to promote excellence in the practice of social justice by supporting applied research and the use of evidence in advocacy and activism. The collaborative will facilitate the understanding and advancement of social justice by connecting faculty, students, scholars, practitioners, nonprofit organizations, and institutions of faith. Named for William Monroe Trotter, the first African American Phi Beta Kappa graduate of Harvard and founding influence of the NAACP, the William Monroe Trotter Collaborative will expand the civil rights and social justice legacy of William Monroe Trotter, leveraging the expertise of Harvard faculty, staff and students to build capacity in directly affected communities to address today's social justice challenges.
Duties and Responsibilities
The Trotter Collaborative at the Center for Public Leadership has an immediate need for an Operations Coordinator to join a high performing team of faculty, staff, students, and practitioners as they create and execute on projects designed to address social justice and civil rights challenges in communities throughout the United States. Working as an integral part of an energetic and growing team, the Operations Coordinator will report to the Director of the William Monroe Trotter Collaborative and support the collaborative's development as a highly efficient and effective entity through the development, execution, and evaluation of operations and strategic programming for this startup effort.
The Operations Coordinator has direct responsibility for activities including but not limited to:
Process Improvement and Evaluation– 30%
Develop, maintain, and improve organizational processes and systems for the William Monroe Trotter Collaborative to enable efficient execution of routine work tasks (e.g. donor reports, weekly meetings, budgets, etc.). This may include: filing systems, databases, a shared Trotter Collaborative calendar, handbooks and process documents, inventory, written materials, etc.
Systematically track, organize, and analyze trends related to organizational processes and systems, stakeholder contacts, and programmatic activities; use data to inform and improve performance and impact; and propose plans to maximize outcomes for Trotter Collaborative stakeholders.
Work with Harvard stakeholders to develop logistics and disseminate information on Trotter Collaborative applied research, events, and opportunities.
Operations Support - 50%
Regularly conduct financial processing, tracking, and maintenance of records with oversight from experienced Finance and Operations team members. This includes: payments/reimbursements, basic budgeting, basic financial analysis, and management of vendor and contractor relationships.
Serve as principal source of information on established financial and procedures and advise faculty, students, and staff on existing options or alternatives.
Drive the daily operational activities of the Trotter Collaborative and organization of relationships with internal stakeholders and external entities. Activities include: invitations, scheduling, meeting coordination, room reservations, catering orders, the creation of itineraries, travel arrangements, effective note taking, and timely follow-up, proactively advancing next steps where possible.
Ensure general upkeep and reinforcement of the physical space and important cultural norms in Trotter Collaborative offices, including triaging requests and responding to inquiries in a timely manner.
Duties and responsibilities continued in Additional Information Section.
This position is a benefits-eligible term appointment ending one year from date of hire with strong possibility of extension.
Duties and Responsibilities continued:
Program Support - 20%
Work closely with the Trotter Collaborative program team to deliver and learn from high caliber, mission critical events and meetings and attend Trotter Collaborative events as an ambassador of the Trotter Collaborative (including occasional evenings and weekends).
Work closely with the Faculty Director and staff Director to respond to changing needs and interests of Trotter Collaborative faculty members and other key stakeholders, and assist with developing programming accordingly.
Due to the start-up nature of the Trotter Collaborative, the Operations Coordinator may also perform special projects and other duties, as needed. This role is ideal for someone process-oriented, data-driven, and analytical. The successful candidate thrives in a creative, fast moving, entrepreneurial environment, yet has the patience, situational awareness, and emotional intelligence necessary to effectively navigate the wider university ecosystem as needed.
Candidates hoping to quickly build their knowledge, experience, and reputation as a reliable, organized driver of high impact operations for social justice and civil rights, are encouraged to apply.
This is a benefits eligible term appointment for 1 yr from date of hire, with possibility of renewal
Salary Grade: 054
Union: 55 - Hvd Union Cler & Tech Workers
2 years of relevant operations or finance work experience.
Successful candidates will possess strong impact evaluation and analytical thinking, organizational and communication skills, the ability to prioritize and handle a wide range of tasks and projects simultaneously, strong initiative and problem-solving skills, keen attention to detail, and good judgment.
Knowledge of and interest in the field of social justice and civil rights are strongly preferred, as are:
Demonstrated ability to meet deadlines and independently problem-solve; to track multiple projects and deliverables; to be a self-motivated, independent, creative thinker with a point of view and the ability to lead through influence.
Demonstrated proficiency with Microsoft Office and G Suite. Familiarity with and/or willingness to learn Oracle Business Intelligence, Mailchimp, Wordpress, Qualtrics, Tableau, and website administration.
Commitment to social impact and data-informed decision-making.
Proven ability to establish and manage good working relationships with colleagues and collaborate effectively with a dynamic team, as well as with stakeholders at every level (including students, policy makers, faculty, community leaders and others).
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 47363BR
About Harvard University Kennedy School
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.