Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to understanding our users and devoted to making it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines - and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused and accountable IT professional who also connects with the importance of collaborating well in a team environment we are looking for you!
The Senior Business Systems Analyst will work closely with the my.harvard Schools, to gather business requirements for new enhancements and design, document and present solutions. This hands-on role will include application configuration, set-up and testing within the various PeopleSoft Campus Solutions modules. The ideal candidate must demonstrate creativity, a keen problem-solving ability along with proven leadership, collaboration and facilitation skills.
Duties and Responsibilities:
Support Schools with various activities, including: requirements gathering, system configuration, development of presentation materials, documentation, customer outreach, issue management, troubleshooting, peer outreach and end-user training.
Interview key stakeholders and end users on business processes and needs; translate business requirements into Agile stories.
Work with the technical team to convey and clarify requirements as part of the development process.
Participate in daily stand-ups, planning and retrospective meetings.
Present at user group meetings.
Develop expertise in multiple modules of PeopleSoft Campus Solutions.
Build expertise in Oracle Business Intelligence for operational, analytic, and ad hoc reporting.
Develop test scripts and execute testing to ensure new products, enhancements, defect fixes, and patches function as expected, without introducing regression issues.
Provide functional support during project/release go-lives, which may include occasional evening or weekend work.
Assist with general administration, special projects, and perform other related job duties as needed.
Bachelor's degree with coursework in information systems or computer science preferred; or equivalent experience.
At least five (5) years experience working with administrative systems, preferably in a business analyst capacity.
At least three (3) years experience working with PeopleSoft Campus Solutions or other student administration applications.
Direct experience with business analysis tools and techniques strongly desired.
Experience with business intelligence/reporting strongly desired.
Solid understanding and demonstrated use of iterative development (preferably Agile) desired.
Proven communications and writing ability (sample will be required).
Demonstrated organizational skills, especially with the ability to manage and track a large number of details and facts and understand how each detail fits into the "big picture."
Ability to work in a fast-paced, high volume environment; willingness to go "above and beyond" to meet critical deadlines.
Adept at evaluating problems accurately and displaying sound judgment, including measured risks and timely escalation.
Strong problem solving and analytical skills.
Excellent communication skills and technical-writing ability.
Fluency with Microsoft Office.
Demonstrated ability to learn quickly.
Proven experience with relational databases including SQL.
Additional Information Please note: Harvard University requires pre-employment reference and background screening. Harvard University Information Technology is unable to provide work authorization and/or visa sponsorship. This position has a 180-day orientation and review period.
Harvard offers an outstanding benefits package including:
Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.
Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.
Join Harvard University Information Technology (HUIT) to assure Harvard's leadership in IT!
More about HUIT:
Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University.
To assure Harvard's leadership in IT: We strive to make it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology.
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EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.