Advertised Summary Job Description: The Assistant Director Systems Operations will support the ColumbiaDoctors Operations and Access teams in transition to Epic: through workflow design, content build decisions, reporting, testing, training, go-live, and optimization. Other projects may include: new call center development, Access standards & measurement, performing analyses, creating reports, building/expanding analytics capabilities, integration of other 3rd party systems into reports, and assisting with space utilization, practice expansions, etc.
Reporting to the Senior Director of Access, the Assistant Director Systems Operations will work closely with ColumbiaDoctors units, IT teams, and the clinical departments of Columbia University Irving Medical Center. Knowledge of electronic health records, business intelligence tools and healthcare metrics is crucial.
General Minimum Qualifications: Requires a bachelor's degree or equivalent in education and experience, plus five years of related experience.
Additional Specific Minimum Qualifications: Requires a bachelor's degree or equivalent in experience, preferably in informatics, information systems, business, public health, health administration, or related field.
Essential Technical/Motor Skills: Strong analytical skills. Proficiency in basic computer applications, with advanced knowledge of business intelligence tools, Epic EHR, presentation applications, and Microsoft Excel. Strong written and verbal communication skills.
Interpersonal Skills: Ability to work in a collaborative work environment, developing and maintaining effective relationships with a wide range of stakeholders in a diverse community. Ability to work in a complex organizational environment.
Essential Mental Abilities: Must be self-directing, organized, and detail-oriented with strong problem solving and reasoning skills. Ability to work well independently, learn quickly and adjust work assignments in response to system changes. Ability to handle a variety of duties which may be interrupted or changed by immediate circumstances. Ability to work in a fast paced environment and remain flexible under stressful situations. Ability to exercise independent judgment.
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Internal Number: 126_174967
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.