The Associate Director of Faculty Systems and Data is a key member of the Faculty Affairs and Faculty Support teams in the Academic Operations unit. This position serves as business owner, project manager, and cross-team leader, partnering directly with senior deans, faculty and administrators to create, manage, enhance and support faculty systems and data-related initiatives which optimize faculty research and teaching. Develops and continually improves internal faculty data systems and resources to ensure accurate record retention and enable flexible and responsive reporting ability of current and historical data. Directly supports faculty deans with ongoing and ad-hoc data reporting and analysis. System ownership and data oversight for faculty activity reporting system, faculty recruiting system and teaching evaluation system. Oversees faculty directory and department web sites, providing support, guidance and training to department administrators, as well as ensuring data quality. Develops and maintains detailed documentation for all critical business process and ongoing reporting. This position reports to the Assistant Dean of Faculty Affairs & Academic Departments.
Business Owner IT Systems
Serves as business owner, project manager, and cross-team leader, partnering directly with faculty, department administrators, cross-functional teams, the dean’s office and Kellogg Information Systems to create, manage, enhance and support faculty data systems
Ensures all system specifications meet the user needs (senior leadership, faculty and administrators,) and ensuring effective and strong partnerships with IT teams.
Provides system ownership and data oversight for faculty activity reporting system, faculty recruiting system; Study. Net (ie.teaching materials), LMS/Canvas and CTEC (teaching evaluation) system.
Ensures the input of data is secure, accurate and accessible.
Data Management & Analysis
Develops and continually improves internal faculty data systems and resources to ensure accurate record retention and enable flexible and responsive reporting ability of current and historical data
Creates ongoing and ad-hoc data reporting and analysis for the faculty deans; provides integral contributions to decision making
Develops reports, annual department statistics analysis and data sets used by the dean for global advisor reporting and provost office reporting. Coordinates data used in school rankings with appropriate school collaborators, including Insight & Analytics team.
Analyzes data associated with faculty, teaching and research
Provides regular reports to the deans including statistical summaries and interpretive insights to deduce and synthesize causation. Ensures the output is accurate, understandable and assessable.
Creates project plans and leads cross-functional teams to meet mission focused initiatives associated with data, data analytics, IT systems and the business operations
Prioritizes project work for self and team to provide for efficient resource utilization.
Develops goals and project schedules for team and manages staff towards those goals.
Identifies areas of improvement, provides solutions and creates opportunities for organizational advancement.
Guides and directs teams and collaborates with others to learn and share best practices and solutions and the efficient adaptation of solutions.
Oversees integrity of faculty data on faculty and department webpages as informed by Academic Operations data systems (FAR, etc).
Collaborates and advises Marketing and Communications teams as necessary on related projects.
Develops and leads new web initiatives as needed within the Academic Operations unit.
A bachelor's degree or the equivalent combination of education and experience from which comparable knowledge and abilities can be acquired in Business, IT, Business Intelligence/Analytics, Computer Science or related field.
7-9 years of related experience; including experience with data analysis and reporting, project management, website production and content management.
Experience developing and implementing initiatives, problem solving, managing multiple projects and leading teams.
Strong understanding of employment data preferred.
Experience working in large, complex organizations.
Minimum Competencies: (Skills, knowledge, and abilities.)
Experience with Business Intelligence tools, HTML, Dreamweaver, Access, SharePoint, content management systems and enterprise data systems.
Proven understanding of web authoring programs and proven aptitude for establishing and working with complex data in a CMS, library system and various information technology systems with a focus on usability and user experience.
Excellent written, oral and visual communication skills and support-oriented attitude; proven ability to develop and maintain effective relationships across functional areas.
Self-starter with an internal drive toward continuous improvement;
Detail-oriented and logical approach to problem solving and decision making; Ability to apply details to larger picture and understand the interconnectivity of functional areas.
Proven quality assurance and process management skills.
Leadership and teamwork skills are essential.
Knowledge of Site Core CMS a plus.
Ability to write and understand SQL.
Experience with project management software and techniques.
Experience with Photoshop, Illustrator, InDesign and other digital design software.
Knowledge of Tableau, Microsoft BI or similar data visualization software.
7 – 9 years of related experience.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 35757
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.