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Job Description Summary
As a member of the Business Intelligence team, this position is responsible for gathering requirements and designing and developing BI solutions that support the University's BI and analytics initiatives, providing end user and campus report writing support and training, and providing administrative support for the Enterprise BI tools.
Works with business partners to plan and implement enhancements to the existing BI infrastructure and the Enterprise Data Warehouse.
Serve as subject matter expert in data warehousing and BI solution design, development and implementation.
Designs, develops and maintains data models, Cognos and Power BI metadata models, ETL and other reporting infrastructure components for the Enterprise Data Warehouse and other reporting environments.
Creates, enhances, and performance tunes reports to support BI / EDW administration.
Responsible for the administration, maintenance, operational support, configuration management, and manages security for Enterprise BI tools.
Serves as subject matter expert in BI tools working on problems of diverse scope and complexity.
Creates, enhances, and performance tunes reports. Provides training and support to campus reporting community.
Works on problems of diverse scope and complexity.
Accountable for maintaining the security and confidentiality of any proprietary or sensitive information or data in any medium regarding the university or its students, faculty, or staff. Accessing or disclosing such information or data must be deemed necessary for the performance of one's job responsibilities and must be authorized by the employee's supervisor.
Responsible for following the defined SDLC, ensuring solution development adheres to the process controls. Availability to work after hours and/or weekends and on-call, as specified by supervisor.
Required skills and competencies:
Bachelor's degree with 5-8 years of related experience, or an equivalent combination of education and experience.
Strong understanding of BI best practices.
Strong experience in business analysis, systems analysis, and data analysis in transactional and data warehousing environments.
Advanced knowledge of and experience with data warehousing and Business Intelligence tools. Strong experience with Oracle and Linux.
Strong experience working with integration tools (preferably SnapLogic).
Strong report writing experience using BI tools (preferably with Cognos. Workday, and Power BI)
Experience with Cognos 10+ administration and support.
Knowledge of superior customer service standards and practices.
Ability to work independently to determine methods and procedures on new assignments. Receives no instruction on routine work, general instructions on new assignments.
Desired skills and competencies:
Experience in Higher Education with data and business processes strongly preferred.
Workday HCM, Finance, Payroll, or Budget experience a plus.
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.
Additional Job Description
Time Type Requirement
Full time Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.
Offering the personal attention of a small liberal arts college, coupled with the breadth and global relevancy of a leading research institution, Wake Forest claims the distinction of being the nation's premier collegiate university. Wake Forest is consistently ranked among the top 30 universities in the nation. Our mission is to educate the whole person, graduating students who seek purpose-filled lives while building a community dedicated to serving humanity in the spirit of our motto, Pro Humanitate.