Clay Electric Cooperative, Inc., the 9th largest electric cooperative in the nation, located in Keystone Heights, Florida, is seeking qualified applicants for the position of Senior Applications Analyst. Clay Electric is located in north Florida, with easy access to beaches, outdoor activities and both college sports and NFL.
Individuals in this position will be responsible for ensuring proper technical support so that end users can accomplish business tasks. A significant portion of time is spent building internal customer relationships, fixing issues and liaising with third party software support personnel to resolve technical issues and develop configuration solutions.
The Senior Application Analyst shall have extensive knowledge of business intelligence technologies, data warehousing and reporting, writing SQL queries, current development tools, and scripting.
Essential Job Functions include: Business Intelligence Reporting. Work with internal customers to define their reporting requirements, determine the best reporting method to meet those requirements, develop the reporting solution and provide support of that solution over time. Tier 2 Application Support. Next level of software application and technical issue support. Assists and advises effective use of application and information technology to business users. Work with project teams, third party vendors and Clay personnel to investigate complex issues, identify and implement solutions to recurring problems. Interface Development and Support. Enables connectivity of data between applications as necessary to support Clay business solutions. Automated Solutions. Provides programming for in-house IT projects, including updating/modifying existing custom applications. Technical Documentation. Writes documentation and technical procedures for applications such as, but not limited to, functional specifications, conversions, upgrades, interfaces, reports, forms, and workflow. Advanced Query Support. Recommend technology solutions to improve business decision-making with a focus on the core systems, technology strategies and standards. Participate in business process and technology initiatives to improve business performance. Act as liaison and participate in defining technology solutions to solve complex, multidisciplinary business problems with long-term implications. Consult with users to identify current operating procedures and to clarify program objectives. Quality Assurance. Provide quality assurance testing for the Enterprise-level applications. Key resource for testing and delivery acceptance of all changes to the AMI environments. Upgrade/Enhancement Activities. Support upgrade and enhancement activities, such as installations and testing which will require a comprehensive understanding of application environments and associated interfaces. Working Relationships. Establish and maintain effective working relationships with Clay personnel across all levels of the organization. Balance technology and business issues as well as communicate appropriately with both technology and business experts. Motivation. Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities. Proven ability to be flexible and work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities. Willingness to work occasionally outside of normal business hours. Policies and Procedures. Adhere to appropriate departmental procedures and practices (such as auditing requirements, control procedures and incident management procedures). Computer Literacy. Deep understanding of databases. Constantly expand knowledge expertise with the latest technologies utilized within ICT.
Minimum Training and Experience Requirements: This position requires a two (2) year college degree from an accredited college or university and four (4) years of experience with enterprise-class applications, two (2) years of which must have been in basic support work (testing, troubleshooting, browser use, configuration, permissions setup, work flow, etc.). This position requires certification as a Microsoft Certified Solutions Associate (MCSA) or a related certification, to be obtained within twelve (12) months from the date of employment.
Substitution: Related experience may be substituted for required education on a year for year basis.
Individuals in this position must maintain a valid State of Florida driver’s license.
Knowledge, Skills and Abilities: 3+ years in general database development using SQL database tools (SQL, Oracle, etc.).
2+ years’ experience with a current reporting tool or other relevant BI Solution, such as: SQL Server Reporting Services (SSRS), PowerBI, IBM Cognos, Crystal Reports, etc.
Experience with current development tools, such as Microsoft .NET, Visual Basic, PowerShell, JAVA, etc.
Proficient with MS Applications (Word, Excel, MS Project, Visio, etc.)
Problem solving, analytical and communication abilities.
2+ years of experience with Enterprise level applications support.
Server scripting and administration is a plus, preferable with Linux scripting in a RedHat or OpenSUSE environments, and with PowerShell in a Windows environment.
Self-motivated and service minded.
Ability to work independently as well as within a team.
Ability to manage multiple objectives/tasks.
Ability to manage and meet deadlines and cope with the associated stress of a constantly evolving environment.
Ability to maintain attention to detail.
Ability to communicate technical information to users.
To apply please send resume to the Chief Human Resources Officer, P. O. Box 308, Keystone Heights, FL 32656 or e-mail to the Human Resources Generalist at email@example.com. Clay Electric Cooperative, Inc. is an equal opportunity employer.