Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Provost / Executive Vice Chancellor Offices. This position is for the Danforth Campus.
The Director for Data Governance position’s purpose is to serve as a strategic and tactical leader for Data Governance for the University at large. The position is responsible for working with campus data stewards, owners, and stakeholders as well as operational and IT units to ensure that policy and processes exists to effectively share, protect, and facilitate the leveraging of data as asset in our planning, decision making, and in support of our mission activities. This position is also responsible for the development, management, and continuous iteration of a University policy, governance, process, and standards that grow our data assets, and enablement in both academic and administrative areas. This position will lead efforts in planning to implement the strategy and continuously improve.
PRIMARY DUTIES AND RESPONSIBILITIES:
Data Governance (Development & Management)
Establish and govern an enterprise data governance implementation roadmap including strategic priorities for development of information-based capabilities.
Roll out an enterprise wide data governance framework, with a focus on improvement of data quality and the protection of sensitive data through modifications to organization behavior policies and standards, principles, governance metrics, processes, related tools and data architecture.
Define roles and responsibilities related to data governance and ensure clear accountability for stewardship of the company’s principal information assets.
Serve as a liaison between schools and central administrative areas and technology to ensure that data related business requirements for protecting sensitive data are clearly defined, communicated and well understood and considered as part of operational prioritization and planning.
Develop & maintain inventory of the enterprise information maps, including authoritative systems, data owners, and stewardship roles.
Facilitate the development and implementation of data quality standards, data protection standards and adoption requirements across the enterprise.
Define indicators of performance and quality metrics and ensure compliance with data related policies, standards, roles and responsibilities, and adoption requirements.
Lead Senior Management, comprising resources from the schools and central administrative areas and IT functions, to achieve their objectives.
In conjunction with the IT, provide progress reports to executive leadership and oversee periodic updates to the Data Governance Roadmap.
Partner with IT to coordinate external data sources to eliminate redundancy and streamline the expense related to those services.
Identify new opportunities pertaining to the use of information assets to achieve efficiency and effectiveness as a strategic business asset at the Senior Management table.
Perform regular auditing to ensure that policies, structures, and practices are being followed.
Manage the definition of data that exists in all of the domains and the associated catalog.
Organizational Governance and Management
Lead efforts to ensure that those involved in governance fully understand their roles, decisions, and the data assets for which they are responsible and involved. Train them on a regular basis.
Lead organizational governance activities to help prioritize work, requests, and resource focus in both the provost and IT organizations.
Develop and maintain an annual certification process for resources that will utilize data for reporting and analytic work to ensure that they understand policies and standards around data, understand the data, and the tools to effectively produce what is needed by the academic and administrative areas.
Lead engagement with the executives, schools, faculty, staff, and others to determine current state issues, future state needs, and develop priorities.
Work closely with IT partners to develop an implementation roadmap as well as short and near term tactical plans to bring the strategy.
Define roles and responsibilities related to reporting and analytics along with expectations for schools and central unit resources.
Champion both the interests of the schools and executives, and the use of data in key decisions and key activities.
Project Planning & Leadership
Manage a portfolio of moderate to complex projects related to governance and reporting for the University.
Interact with leadership with trends observed and collaborate on strategic actions steps.
Work with all levels of the organization to ensure that expectations and outcomes are clearly meeting needs.
Understand and implement the measurements needed to drive improvements. This includes carrying out data analysis and data quality results.
Communicate issues and status reports to leaders and/or stakeholders.
Apply process and technology enablement knowledge to analyses and problems.
Escalate complex issues to project sponsors and/or leaders and make recommendations on how to overcome these
Serve as a key member of a MyDay project team responsible for implementing a new university-wide ERP system.
Establish regular engagement with key executives and stakeholders to future state facilitate planning.
Engage with Stakeholders in the schools, provost, central administration, and others to define organizational requirements and needs.
Participate or facilitate key planning and involvement activities with the stakeholders around the University.
Lead efforts on behalf of the provost in the development of University-wide data and data-stewardship standards.
Engage with various groups across the organization such as user groups, school leadership, and external partners such as BJC to ensure that we are aligned in approaches and strategies where appropriate.
Ensure that standards are established, communicated, and training provided to ensure the University community continues to adhere to structure.
Engage with the research community to understand how data can and will be leveraged in current and future research.
Perform other duties as assigned
Bachelor’s degree in a related field plus 10 years of relevant experience or equivalent combination of education and experience.
Relevant experience includes: participating meaningfully in the design and implementation of enterprise data governance, business intelligence and reporting, and/or organizational analytics in an environment similar to a complex research university’s; leading projects requiring technical and/or business expertise; resolving complex technical or business challenges; providing direction and leadership to a projects and organizational leadership teams.
Proven experience with academic management from the perspective of a university, school or other academic unit at an institution of a scale and complexity comparable to Washington University.
Prior experience serving directly in a higher education academic school or college.
Proven experience with current technology solutions in the higher education environment as related to Finance, HR, and Student systems (especially cloud-based solutions), and significant experience with ERP implementations (preferably from a functional perspective).
Proven experience designing and implementing data governance in a complex (decentralized) organization.
Proven experience designing and implementing an organizational reporting strategy that provided decision making input and analysis to senior leadership.
Prior experience in a higher education technology environment.
Prior experience in a matrix management structure in which you rely on other leaders for delivery of portions of your work.
Prior experience in developing, designing, or delivering reporting or analytic solutions for leadership.
Extensive experience using project management and various systems development methodologies.
The interpersonal versatility, comprehensive vision, organizational skills, and communication ability to sustain trust across a complex, multi-constituent environment, to lead and facilitate strategic disruption, and to align interests for the sake of greater common goals.
Expertise in delivery technologies and data access and a working knowledge of analysis and reporting tools that can address the needs of an academic enterprise.
Ability to partner with WashU IT staff and generally to work in a team environment.
Ability to work well with and coordinate effectively a range of subject-matter experts from the schools who will participate in the design and implementation of the systems, and to interface on their behalf with technical experts in IT Services, from vendors, and from implementation partners.
Basic familiarity with the principles of project management.
Demonstrated skills in project management, leadership, and/or analysis, negotiation, systems analysis, leadership and team building, client relationship management, process improvement, strategic planning.
Ability to work independently and proactively.
Experience in business intelligence and analytic environments.
Proven ability to creatively solve problems and to influence outcomes through persuasion, effective communications and relationship building.
Demonstrated leadership qualities such as conflict/issue resolution.
Ability to organize and work effectively in a matrix organization with cross-functional project teams from various departments and locations.
Excellent organizational and communication skills, both verbal and written.
Ability to learn quickly and adapt to new circumstances.
Ability to work extra hours and adjust schedule and recognize the need to do so.
Ability to adjust to changes in priorities and demands on time.
Demonstrated ability to manage environments and leadership using metrics.
Significant ingenuity and flexibility is expected.
Applicant Special Instructions:
The work is normally performed in the offices located across Campus. There will be activities that require trips to many University offices and offsite locations.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.