Director of Business Intelligence, Analytics and Reporting 4479BR Advancement Services Development and Alumni Relations
Professional Area: Employment Category: Fulltime Staff Job Function:Wage Band: 120A
Department/College Description The Division of Development and Alumni Relations is dedicated to advancing the mission and vision of RIT. Strategically critical to achieving the university’s goals, the Division of Development and Alumni Relations nurtures lifelong, mutually beneficial relationships with alumni, parents, friends, faculty/staff and organizations resulting in deeper connections, greater volunteer engagement and increased philanthropic support. We are a team-oriented, highly collaborative Division working with all areas of the university to maximize fundraising opportunities and alumni involvement.
Detailed Job Description The Director will lead and oversee the build, development and maintenance of data models, reporting systems, data automation systems, dashboards and performance metrics to support RIT's Division of Development and Alumni Relations. This role includes the design and build technical processes to address business issues, overseeing the design and delivery of reports and insights that analyze business functions and key operations and performance metrics.
The Director will be responsible for understanding industry trends in fundraising analytics and applying those theories to RIT specific data in order to drive results. He/she will interact with a cross functional work team to provide customer support to RIT's Division of Development and Alumni Relations, and all users of RIT's donor management system, providing excellent customer support to RIT's Division of Development and Alumni Relations.
As a member of the Advancement Services Leadership Team, responsible for using data and industry insights to drive organizational strategy and change.
Oversee the full life cycle of Advancement and University Campaign reporting including report development, accuracy and maintenance and archival. Focus will be on dashboard creation, oversight of division metrics, and implementation of emerging technologies
Lead efforts in predictive analytics, data mining and quantitative modeling to drive strategies around fundraising and organizational effectiveness. Engage divisional and university partners across multiple initiatives and create prioritized, actionable recommendations. Define and enhance existing data systems to capitalize on availability for emerging analytics-based tactics
Collaborate with senior management, end users, and technical team to develop functional and technical specifications, assess business processes, and implement best practices
Work closely with the Executive Director of Advancement Services to manage technical projects through a coordinated project life cycle from analysis to implementation, focusing on data driven fundraising efforts and business intelligence best practices
Provide oversight and direction for institutional campaign reporting structures and dashboard efforts, interacting with Campaign partners in Sponsored Research and Government and Community Relations
Oversee reporting structure for RIT's central donor management system and associated cloud based systems
Lead discussions with business intelligence, reporting, and other related vendors to develop technical strategies and provide users with a tool set based on best practices in the industry
Required Minimum Qualifications
Education Requirements: Master’s degree in Computer Science, Math, Statistics, Data Science or other related field.
Strong analytical and communication skills are required to use operation data to modify strategy and course of action
Must have experience with data visualization, reporting and business intelligence tools such as Crystal reports, Tableau, and other related technologies
Must have experience with relational database design, including knowledge of PL/SQL, Oracle, and other related technologies
Must have experience with the usage of statistical packages such as SPSS, SAS or other
Demonstrated knowledge of Microsoft Windows, Microsoft Outlook, Word, Excel, Access, and one or more donor database systems
Must have some experience with defining and providing user training
Effective leadership and management skills
Working knowledge of Ellucian Advance system and/or other higher education CRM applications and donor management systems
Ability to handle multiple tasks and deadlines requested by a diverse group of persons with emphasis on a high level quality of customer service
Strong relationship building and consulting skills
Required Application Documents Cover Letter, Curriculum Vitae or Resume
How to Apply In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number. The direct link to this posting can be found here: https://sjobs.brassring.com/
Additional Details The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources.RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities.RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, and you wish to discuss potential accommodations related to your application for employment at RIT, please contact the Human Resources office at 585-475-2424 or email your request to Careers@rit.edu.
Rochester Institute of Technology, the 10th largest private university in the U.S., is among the world’s leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the “Great Colleges to Work For.” RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit www.rit.edu/overview/rankings-and-recognition and www.rit.edu.
As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employee’s pay, provide a total compensation package that can be tailored to meet your needs. More on RIT’s Benefits, Health & Wellness program can be found at: https://www.rit.edu/fa/humanresources/content/benefits-health-and-wellness
RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov