Ohio University's Office of Information Technology is looking for a results-driven candidate with excellent analytical, collaboration and communication skills to join the Information Delivery Team. The Information Delivery Team consolidates and synthesizes data from institutional systems, empowering faculty and staff to make data driven decisions to better fulfill the academic mission of the university.
The successful candidate will be driven to solve problems, achieve high standards of customer service and be able to effectively communicate with a wide audience, including staff within IT, enrollment management, finance, HR, end users, and university leadership. You will have the opportunity to grow your business knowledge and analytical skills, and to contribute to the overall success of the university.
Job responsibilities include, but are not limited to:
Solicit, analyze, and document functional and technical requirements. Use situationally appropriate strategies and practices to ensure stakeholder engagement.
Create reports, dashboards, and data visualizations in a variety of reporting tools. Maintain a deep understanding of application features and capabilities.
Implement solutions that align with requirements, best practices, and the technology ecosystem at Ohio University.
Assist in the evaluation and testing of new or upgraded applications and data model enhancements.
Develop, maintain, and organize documentation and support resources for reporting users. Conduct training on a variety of reporting tools.
Serve as escalation point for application support issues, engaging other technical staff as needed to resolve issues.
Learn new applications, technologies, and skills independently through hands-on experimentation. Keep abreast of current reporting technologies and trends. Proactively identify opportunities to improve processes and services.
Bachelor's Degree and 1+ years of relevant job experience
Experience with at least one commercial reporting or business intelligence application
Strong working knowledge of Microsoft Excel
Background in analyzing structured data extracted from enterprise applications (ERP, CRM, etc.)
Strong analytical, critical thinking, and problem-solving skills
Strong technical aptitude and ability to learn new technologies and tools quickly
Ability to move forward in ambiguous situations that require new skills and practices
Ability to solicit and document business requirements using techniques appropriate to the audience and environment
Ability to issue clear, concise, and accurate written and oral communications that are audience appropriate
Bachelor's Degree in Computer Science, Business Administration, or other related discipline
Experience with SQL development on Oracle or Microsoft SQL Server databases
Experience with data visualization tools, particularly Microsoft Power BI or Tableau
Experience with R, SPSS, or other statistical analysis software
Background in analyzing structured data extracted from commercial ERP system modules commonly used in the higher education sector, particularly finance, HR, and enrollment management modules.
Experience working in a higher education environment
Planning Unit: Vice President for Finance & Administration
Department: Information and Technology Office
Applicants may contact this person if they have questions about this position: Matt Richardson - email@example.com
Employment Type: Full-Time Regular
$54,000 – $62,000 depending on candidate's experience and qualifications. Employees also enjoy a generous benefits package including health benefits, paid time off, and education benefits for employees and qualified dependents.
Internal Number: 31119
About Ohio University
Ohio University is home to one of the nation’s friendliest and most picturesque campuses. But more importantly, it’s where you can become part of a two-century tradition of excellence and embark upon a rewarding career that will make a real difference. From teaching and research to admissions, facilities maintenance, and residence life, our faculty and staff propel Ohio University’s mission of helping students become their best selves. OHIO offers competitive compensation and outstanding benefits. For a complete list of employment opportunities, please visit www.ohiouniversityjobs.com.Ohio University is an equal access/equal opportunity affirmative action institution. For more information about Ohio University’s policies prohibiting discrimination and harassment, visit www.ohio.edu/equity.