UCSD Layoff from Career Appointment: Apply by 01/15/19 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 01/24/19. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Under the general direction of the Chief of Staff and Operations (COSO) for Alumni, Career, Annual Giving, Pipeline Development and International and with dotted line reporting to the Executive Director, Prospect Development on the Advancement Operations and Campaign unit, the Senior Data and Business Intelligence Analyst provides reliable and timely high-level qualitative and quantitative data and trend analysis that supports the strategic planning and operational effectiveness of key Alumni engagement and student engagement programs.
Specifically, the incumbent studies internal and external data and employs data extraction, and data mining to provide information, knowledge, coordination, and tools that support the campus in achieving its engagement goals, as well as to provide assessments of Alumni and Career Center program effectiveness.
More specifically, responsibilities include but are not be limited to:
Reporting & Analysis: In consultation with COSO Alumni, develops, implements and oversees a comprehensive unit-based business analysis based on overall unit strategies and needs, providing data-driven intelligence to aid in determining University-wide and unit goals.
Working closely with the COSO and ED-PD, develop and produce regular high-level analytical reports for senior leadership to aid in reviewing performance measures and for short- and long-term engagement strategies with alumni and students. Generate and maintain reports illustrating overall, and unit specific results. Consults with end users to gather and clarify data and reporting needs for complex business intelligence solutions and analytics.
Develops and produces performance reports for Alumni and Career Center operations including YTD progress toward goals, comparison with prior period and annual reporting. Implements 'self-serve' results delivery system with current and future technology tools. Working with the Advancement Business Intelligence Team provide prospect lists, reports, data-marts and report access for the unit team to leverage internally.
Prospect Identification: Identifies and analyzes errors and problems for end users, developing and applying functional solutions and/or conducting specific training as needed. Conducts ongoing analyses of data sources and datasets. Identifies issues and collaborates on developing solutions to data management challenges. Develop and implement appropriate tracking and metrics in support of modeling efficacy.
Needs Assessment: Work closely with leadership in the creation and implementation of updated alumni engagement, student engagement performance metrics tools. Interviewing non- technical end users in the Alumni and Annual Giving team, translate their business requirements and develop analysis or reporting solutions that answer their specific needs. Explain complex analysis processes to end users in easy to understand ways. Work with Advancement Operations and Campaign to obtain, share, append, and maintain information needed for market analysis and strategic planning projects.
A minimum of five (5) years experience in analytics, data mining, and/or statistical analysis.
Proven track record in analyzing, developing and proposing business process improvements using quantitative and qualitative analytical techniques.
Demonstrated experience in business analytics. Ability to understand complex relational data structures.
Thorough knowledge of business intelligence functions, analytics, industry standards and best practices.
Proven knowledge of relevant internal databases, BI applications and tools. Ability to produce high-quality reports and documentation. Experience in querying, cleansing and manipulating large data sets.
Advance critical thinking and problem-solving skills to manage complex information, assess problems, and develop and effective solutions.
Strong written and verbal communication skills with ability to convey complex information in a clear, concise manner. Interpersonal skills for effective collaboration with a broad range of professional and technical staff.
Demonstrated ability to serve as a technical resource providing advice and counsel on business intelligence issues.
Proven ability to analyze information, situations, problems, policies and procedures;
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