The Harvard T.H. Chan School of Public (SPH) Health Registrar's Office (RO) manages student enrollment, maintains student data and grades, monitors students' compliance with degree requirements, certifies enrollment, assesses tuition, and schedules courses. The office also manages the local SPH implementation of the student records components of the my.harvard Student Information System and the EMS room scheduling system. It is the source of student records reporting for the School.
The Senior Associate Registrar for Systems and Project Management will serve as a project manager and will be responsible for overseeing a wide range of academic processes (including start and end of term, advising, graduation, doctoral milestones, enrollment appointments, and in the future degree audit, transcripts configuration and systems) in the Registrar's Office (RO). They will also be responsible for managing the RO's use of the following systems:
My.harvard - the Campus Solutions student information system
OBIEE - the Oracle-based reporting tool used, along with my.harvard, to manage student data and act as the interface for students, instructors, advisors, and administrators
EMS - the room scheduling platform used by SPH to manage bookings in academic spaces
ServiceNow - the ticketing system used to manage incoming inquiries
Asana - the project management tool used by the Office for Student Services to collaborate on projects and share production calendars
Harvard Wiki - the central repository for business process and systems configuration documentation
Experience with Microsoft Office tools strongly preferred
Direct experience with business analysis tools and techniques strongly preferred
Experience with PeopleSoft Campus Solutions, as well as with Oracle Business Intelligence or similar reporting tools, preferred
Experience with relational databases, including/such as SQL, preferred
Solid understanding and demonstrated use of iterative development (preferably Agile) preferred
Strong troubleshooting and problem solving skills, and knowledge of principles and techniques of project management preferred
Orientation toward detail, strong organizational skills, and experience maintaining accurate documentation preferred
Experience communicating clearly and concisely, both orally and in writing, preferred
Experience Independently managing multiple tasks effectively, learning quickly, and thriving in a constantly changing systems environment preferred
Experience building and maintaining relationships with key partners, school and university constituents, and students (or related) preferred, including strong customer service skills, preferred
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 49200BR
About Harvard University T.H. Chan School of Public Health
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.
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