Department: Kellogg Information Systems Salary/Grade: ITS/78
This role completes system installation and management, system monitoring and performance tuning, diagnostics and troubleshooting, user support coordination, backup and storage management, data center maintenance, and other related tasks.
Provides recommendations regarding infrastructure planning and budgeting.
Ensures data/media recoverability by implementing a schedule of system backups and database archive operations.
Supports media management through internal methods and procedures or through offsite storage and retrieval services.
Develops and promotes standard operating procedures.
Conducts routine infrastructure audits to ensure compliance with established standards, policies, and configuration guidelines.
Develops and maintains a comprehensive infrastructure configuration database/library of all supporting documentation.
Creates and maintains user accounts, security, permissions, and file systems in accordance with standards and operational requirements.
Performs infrastructure installations and upgrades.
Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.
Monitors and tunes the system to achieve optimum performance levels.
Ensures infrastructure integrity by evaluating, implementing, and managing appropriate solutions.
In collaboration with system administrators, performs ongoing support and maintenance for systems and related applications.
Prioritizes, troubleshoots and resolves issues.
Performs other duties as assigned.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as computer science, information technology, or related; OR appropriate combination of education and experience.
2 years system administration or other relevant experience required.
Please see information below:
Active directory design, administration
Amazon Web Services (AWS)
High Performance Computing (HPC)
NoSQL (MongoDB, CouchDB)
Open Science Grid
Windows Operating System
Programming Languages and Frameworks
Microsoft (MCSE, MCSD, MCSA)
Business intelligence application design
Data warehouse design/develop
Database design/ data structure
Read & interpret technical drawings
Collaboration and teamwork
Minimum Competencies: (Skills, knowledge, and abilities.)
At least 5 years of MS SQL database administration.
At least 3 years of experience administering and supporting applications on Windows Servers in an Active Directory environment.
Preferred Qualifications: (Education and experience)
At least 2 years of experience supporting web applications in a Windows IIS MSSQL environment.
Cloud experience with AWS or Azure.
Data warehouse and Power BI experience.
MySQL, PostGres, NoSQL and Big data experience.
Preferred Competencies: (Skills, knowledge, and abilities)
MCSA/MCSE/MCDST/MCTS/MCITP or comparable certification.
Self-starter, highly motivated and organized.
Excellent written and oral communications skills.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 36425
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.