Make Next Happen Now. For more than 30 years, Silicon Valley Bank (SVB) has helped innovative companies and their investors move bold ideas forward, fast. SVB provides targeted financial services and expertise through its offices in innovation centers across the world. With commercial, international and private banking services, SVB helps address the unique needs of innovators.
Cards Product team is looking for a passionate team-player to join our exciting business division. The successful candidate will be responsible for moving the product roadmap forward and assist in managing client experience with cards across different interaction points. Providing input of into the development of digital solution roadmaps in an agile fast paced methodology are important for this role . This role is expected to exercise creativity, critical thinking, relationship building, analytics, and collaboration to solve client problems.
Product development and implementation:
Gain a deep understanding of sales feedback and customer experience, identify and fill product gaps and generate new ideas that grow the business and improve customer experience
Desire to work across the entire product development cycle - customer research, inputs into UX design, hypothesis definition, requirements definition and product marketing
Prior experience in understanding project budgets and forecasts will be a plus
Assist in developing business case for investment decisions and champion product strategy
Manage backlog of product enhancements
Work with technology, sales and internal stakeholders to drive requirements and participate in and sign-off on User Acceptance Testing along with processes and documentation
Data Analytics and Business Intelligence
Harness the data resources to gain and document insights that will assist in portfolio optimization
Identify new opportunities to acquire, retain or grow business based on data trends
Experience working with a business intelligence and reporting tool will be a plus
Relationship focused approach
Engage stakeholders in leadership, sales, technology, other product peers, coordinate across teams to maintain product and strategy alignment
3+ years of product experience, preferably focused in digital solution roll outs
Payment product expertise in B2B and B2B2C Payments space and/or fintech space
Previous experience of working with designers, engineers, and various stakeholders to coordinate, plan, execute, and track product releases from beginning to end
Proven ability to execute in a fast paced and resource constrained environment
Ability to positively negotiate, influence others and maintain effective business relationships with sales and other functional partner
Internal Number: 6219049
About Silicon Valley Bank
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