Tell us your story. Don't go unnoticed. Explain why you're a winning candidate. Think "TD" if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.
Stay current and competitive. Carve out a career for yourself. Grow with us. Here's our story: jobs.td.com
Cross Products and Operations team in TD securities supports 70+ applications in the Capital
Markets and Wholesale Banking division. We are based in Toronto, New York, London, Singapore and Dublin
acting as one team under a follow the sun model.
We support and manage applications that service:
Real time Trade reporting
Solace Messaging systems
About This Role
We are looking for someone to manage and lead a team of IT professionals in providing a range of application support and services ensuring enterprise operating standards are met and business objectives are achieved.
Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here's some of what you may be asked to perform:
Oversee incident investigations to find root causes, then put high-quality remediation plans into action.
Manage the operations, support, management of products, systems, applications and services for a range of clients to support them in meeting business objectives and goals.
Manage relationships with delivery teams and partners, hold regular service delivery reviews.
Drive and manage a highly effective controls environment covering change management, production implementation, compliance and audit controls, and business continuity.
Promptly schedule test cycles and deployments with delivery teams.
Ensure scheduled changes take place with proper testing, monitoring and implementation, at minimal business risk.
Work with technology partners to ensure environment modifications interact appropriately, data conversion impacts are considered, and other areas of impact are addressed and meet performance requirements.
Understand and identify opportunities to improve support costs (people, infrastructure, applications).
Oversee system, project and technical interface integration to ensure efficient operations and high-quality client support and service.
Lead effort to test, debug, performance analyze and document environment components.
Identify IT service partners, develop business cases.
May monitor and coordinate operating schedules and priorities for all application-related incidents to ensure effective and efficient operations support and maintenance.
Focus on process improvements to lower operational, reputational and proprietary risks.
Ensures operations training documentation is current and readily available.
Follow process management discipline for change management of all systems managed.
Maintain effective dialogue with regulatory bodies and standards organizations.
Continuously improve delivery promptness while balancing quality and price.
May manage appropriate recovery of costs to ensure effective cost management within own area and may develop and manage budgets for IT related activities.
Provide coaching, development, succession, recruitment, resource management, team leadership, input into performance and development plans.
Experience managing and supporting mission critical systems
Experience with Linux, Windows, Middleware, Oracle and DB2
Manage relationships with clients and other technology groups
Hands-on approach to problem solving
Engineering led approach to solving problems
Development and engineering skills highly valued for the role
Strong technical knowledge
Can understand and manage risks
Build and enhance processes
Solve problems and make decisions independently. Balancing long term vs short term outcomes.
Talent Manager - Build, hire and retain talent
Join in on what others in TD Technology Solutions are doing:
Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
Learn voraciously, stretch your thinking,
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Internal Number: 6282938
About TD Bank Group
eFinancialCareers is a career site specializing in financial services.