The key function of the Implementation Specialist II is to provide technical leadership and support for client implementations of APEX’s apexportal Solutions software applications. The right candidate will have the ability to build strong relationships with clients and help identify and troubleshoot problems for our client implementations. This person will possess a strong, broad IT background including knowledge of software implementation processes and both software-as-a-service and on-premise solutions. Required location is working onsite in our Greensboro, NC Office.
Present technical overview of apexportal and technical requirements to clients when planning implementations and upgrades.
Design and develop workflows for the functionalities in apexportal and present it to key stake holders.
Assist clients in designing and developing interfaces between their ERP systems and apexportal and lead the testing of ERP integrations which includes reconciling data between client’s ERP system(s) and apexportal.
Develop and unit test different base line modules of apexportal Solutions
Develop apexportal Solutions specific to the client’s requirements which include adding client side drop down menus, search bars, and drop-down toggles and setting up nightly batch jobs using SQL Server Management Studio and C# code.
Troubleshoot network, database, and software problems for our client implementations.
Manage setup of technical environment for hosted clients.
Communicate/coordinate with Client Value Team as well as Audit team to support clients.
Develop, Implement and enhance high impact business process improvement projects.
Serve as primary contact for our client IT department
Conduct technical training for designated client IT owners of the software.
Provide information and recommendations to leadership on both regular and ad-hoc basis. Prepares regular reports sent to management.
Create and maintain Mockups, BRD, FRD and Wireframes using various applications like Visio, Excel, Microsoft Project, Adobe, Snagit.
Responsible for the overall security of systems they will be administering including protecting client data and reporting situations which may provide unintentional elevated access. The employee will regularly review corporate policies and will enforce the policies documented in the Apex Corporate Security Standards.
Involve in other in-house Research & Development project such as Live TIN matching, Smart VM, Rules Engine project etc.
2 + Experience working on SDLC methodologies like Agile methodology, Scrum.
2+ years’ experience working on SSIS - Developing and deploying SSIS using various sources like Oracle/SQL Server/Flat Files/SAP systems
2+ year experience using SQL - SQL Server- ability to create complex Stored Procedures, indexes, views and jobs.
Data definition, data manipulation, data control, and transactional control
Administration, including creating and restoring SQL backups
Knowledge of business intelligence software like Tableau, QlikView, SSRS and PowerBI.
Hands on experience with key technologies relevant to API and ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, REST, SOAP.
Experience working with windows networking, including IIS and Windows security admin and Knowledge of FTP, secure FTP, and PGP.
Knowledge of using Command Prompt and its commands.
MS SQL Certification preferred.
Experience in version control tools like CVS, SVN,GIT,TFS to manage and control software development.
Ability to travel approximately 25-50%.
2+ years of experience as a developer, analyst, data analyst, or in a similar data-focused role with exposure to Data Warehousing concepts (ETL).
Bachelor’s degree in Information Technology, Computer Science, or related field is Required. Masters Preferred.
1+ years of experience with Scripting languages like HTML, JS, CSS, C#, VB.Net.
Experience working with external clients and provide appropriate solutions to the clients based on their requirements to attain automated, scalable systems.
Experience in or exposure to Accounts Payable applications in ERP systems such as PeopleSoft, SAP, Oracle, or J.D. Edwards preferred.
Knowledge on Report migration, Subscription, Data extract from ERP systems preferred.
Experience working with cross functional teams and business units to define application and system configuration standard.
About APEX Analytix
APEX Analytix is the leading provider of trusted supplier data; supplier portal software; controls, audit and analytics software; and AP recovery audit services. We protect over $5 trillion in spend and prevent or recover over $3 billion in overpayments annually, and our client portals actively support over 3 million suppliers. Our software and audit services are built on our SmartVM® database of over 20 million supplier records with contacts, scored for accuracy and age, based on integration with over 650 external data sources and over 10 million communications with suppliers each year. APEX Archimedes™, an advanced cognitive technology and innovation system, supported by IBM Watson®, is integrated into APEX Analytix software and services to harness the power of the future through smarter recoveries, controls, analytics, working capital and supplier data. We serve over 250 Fortune 500/Forbes Global 2000 clients around the world and are fluent in languages covering 98 percent of global trade.