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UW Facilities manages the University’s buildings, infrastructure and land, with more than 1,100 employees in a variety of fields. The Asset Management group includes Capital & Space Management, Real Estate, Sustainability and other teams responsible for planning and workload management. The Operations group includes Project Delivery, Maintenance & Construction, Campus Utilities & Operations, Building Services, Transportation Services and Safety. Supporting these groups, as well as the separate Emergency Management team, are the Business Intelligence & Information Technology group and the Finance & Administration group.
UW Facilities (UWF) Maintenance and Construction are responsible for general maintenance, repair, alterations, and renovations of all campus facilities including building interiors, exteriors, and grounds.
We have an outstanding opportunity for a Director, UW Facilities Maintenance & Construction.
The Director will work with the Chief Operations Officer and the UWF senior leadership team in the continuing deployment of efficient processes and high standards for customer services and quality control with the FMC organization. The Director will serve as the liaison for FMC within all departments in UWF and other organizations and units across campus.
The position directs all aspects of the operational, fiscal, planning and personnel activities of UWF Maintenance & Construction, in conjunction with UWF Finance and UWF Human Resources, an organization of approximately 300 FTE and biennial funding exceeding $50 million dedicated to the maintenance, repair, alteration, renovation and preservation of Seattle campus buildings (approximately 295 buildings exceeding 14 million gsf) and grounds (643 acres) in support of the University’s teaching, research and public service mission.
The Director is supported by a team of senior level managers. The Director sets strategic direction for the UW FMC organization in accordance with UW Facilities and University of Washington strategic objectives; and serves as part of the Facilities Services senior leadership team to effect the success of UW Facilities in serving the University’s overall mission. This position coordinates and interacts on a daily basis with a wide variety of University constituents, consultants, contractors and regulatory officials.
Duties and Responsibilities:
•Direct the development, implementation and application of policies and procedures for all aspects of the operation of FMC, an organization of more than 300 FTE and total funding exceeding $50 million per biennium •Develop and implement departmental programs to comply with University, State and Federal regulations; ensure compliance •Partner with UWF Finance in the preparation and management of an operating / maintenance budget in excess of $27 million per biennium •Direct and manage a rechargeable maintenance program for self-sustaining units on the campus that exceeds $7 million per biennium •Direct the operation of a self-sustaining alterations unit, accomplishing minor construction/renovation projects (<$75,000 improvement value per project) that total more than $16 million per biennium •Monitor to ensure that a highly diverse unit of skilled and semi-skilled trades personnel work in an environment that provides equitable and fair treatment and opportunity •Direct personnel administration, in partnership with UWF Human Resources, including broad issues of classification/compensation, recruitment, training, discipline and labor relations, including collective bargaining negotiations •Identify facilities and system deficiencies and/or improvements and develop appropriate corrective actions •Develop and direct initiatives and activities to effect pro-active regulatory compliance, environmental stewardship, and sustainability to achieve the long-term protection and preservation of the environment, the University’s capital assets, and the safety and quality of the workplace •Direct the Management Accountability Program for FMC ensuring that the program is effective in developing and maintaining individual accountability throughout the organization •In partnership with Asset Management, prepare Capital Budget requests, specifically the Minor Repairs request, for buildings, building infrastructure systems and grounds •Direct and manage the submittal, review, prioritization, cost estimation and accomplishment of building and infrastructure projects for the University, including integration of asbestos work •Represent the organization’s interests in committees both within the University and outside •Perform other duties as assigned
•Demonstrate personal integrity and trustworthiness •Manage stressful situations and changing priorities effectively •Anticipate, recognize and resolve problems •Be responsible and accountable •Use organizational skills and provide attention to details •Maintain a positive, optimistic and success-oriented attitude •Exercise professional demeanor, which includes being tactful and courteous •Exhibit a professional work ethic •Continuously promote a safe work environment
• Bachelor’s degree in construction management, engineering, business, public administration, or a related discipline plus ten years of increasingly responsible management-level experience in facilities management, service delivery and/or business operations related to facilities management, including supervision of multiple direct reports. • Outstanding interpersonal and oral/written communication skills and a proven ability to work successfully with people at all levels throughout the organization and with a wide range of internal and external stakeholders. Proven ability to maintain professional behavior and composure in a fast-paced, dynamic, customer service-driven environment. • Strong personnel management experience, including a history of success with coaching and mentoring, team building, leading conflict resolution, and initiating and monitoring corrective action. • Demonstrated success utilizing key performance indicators/metrics to assess performance and drive organizational improvements. Experience leading continuous process improvement initiatives. • Excellent organizational skills. Able to work independently and successfully prioritize and coordinate multiple programs and assigned tasks. Demonstrated flexibility to meet changing and unpredictable requirements. • Excellent problem-solving skills. Able to analyze complex information, define problems, and develop and implement creative, cost-effective solutions. Experience in systems development, data analysis, customer service program development and management, and fiscal planning. • Able to function within a complex, regulatory environment. Demonstrated ability to effectively interpret and apply standards, regulations, policies, and procedures. • Demonstrated proficiency with standard productivity software including Microsoft Office Suite or equivalent products.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
• Masters of Business Administration, Public Administration or related field. • Extensive management-level experience in a large or complex facilities services organization. • Operations and program management experience in an institutional environment and/or urban setting. Management experience in a public sector setting. • Related professional registration (P.E., R.A., etc.) or certifications (such as APPA’s Certified Educational Facilities Professional, LEED AP, etc.). • Familiarity and experience with Balanced Scorecard methodologies. • Familiarity and experience incorporating Lean management principles in the work environment. • History of success managing in a unionized environment. • Proficiency with a computerized maintenance management system.
Conditions of Employment:
•Position requires a flexible work schedule to deal with emergency issues and meetings related to University facilities and operations •Recurring workloads, seasonal peaks and short lead time deadlines routinely require work beyond 40 hours per week •Regular and predictable attendance is required
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.