Assistant Vice President, Data Analytics and Reporting - (190001HA)
Center for Information Technology Services (CITS)
The Center for Information Technology Services (CITS) led by the Chief Information Officer and Vice President for Information Technology implements and supports academic and administrative technologies, including human resources, payroll, finance, student, e-mail, research, and teaching and learning systems, as well as telecommunications, web application development and the campus network infrastructure. The CIO is also responsible for overseeing and coordinating campus-wide information technology planning, including policies, committees, and the overall strategy for the University. There are 111 skilled staff members in the organization which make up five major operational units: Infrastructure Services, Networking and Communication Systems, IT Security and Compliance, Enterprise Applications, and Technology Planning, Operations, and Customer Service.
The Assistant Vice President, Data Analytics and Reporting
This position will support the entire University and the person will be responsible for data analytics and reporting for many administrative data sources that will reside in the enterprise data warehouse including: financial, research administration, human resources, student, philanthropy, etc. This new office is responsible for developing a decision support program that leverages data in the warehouse, data management practices, business intelligence tools, the application of advanced analytics, and the development of interactive dashboards and reports with contemporary presentation and visualization capabilities. The AVP will work with key leaders in IT, in functional offices, and with personnel in schools and departments in promoting the effective use of data to address questions, assess performance, and inform decision making. The AVP will be expected to bring a fresh perspective to administrative data management, analytics, and reporting within and across institutional sources of data. The person will identify opportunities to apply contemporary approaches to analytics and reporting through the use of state-of-the-art tools and technologies.
The AVP will join campus leadership in proactively promoting a campus-wide culture of informed decision making and a philosophy of comprehensive self-service reporting such that business intelligence tools and data analytics capabilities are available to all schools and departments. The person will help in fostering an enterprise-wide reporting and analytics program that opens the doors to more information and understanding about UMB, leading to data informed decisions.
The AVP is responsible for consulting with and listening to UMB leaders; being a cheerleader and promoting and communicating the benefits and capabilities of the data analytics program; making presentations that show the value and outcomes produced by BI technologies and data analytics; and promoting the use of multiple administrative data sources and analytics for decision support related to the management of resources and achieving institutional and school-based goals and strategic outcomes.
Opportunities and Challenges:
For the population UMB, higher education is truly transformational, enabling personal fulfillment, strengthening communities, and driving social mobility. UMB seeks to improve the human condition and serve the public good of Maryland and society at-large through education, research, clinical care and service. Realizing that effective decision-making is informed by reliable institutional data, UMB stakeholders need to be educated and have the ability to use available BI and analytics tools to tap in to the data warehouse, understand data visualization capabilities, and generate reports to inform and guide their actions and decisions. The AVP will promote and share this vision of self-service reporting, and bring the requisite commitment, passion, and skill set to make it a reality.
Specifically, the key opportunities and challenges for the next AVP include:
Promote the vision established for the Office of Data Analytics and Reporting:
This founding AVP will foster a unified vision that promotes a culture of data-based decision making across the University. The AVP is responsible for setting the overall strategic direction and goals for the office, and will bring deep experience in the collection, analysis, and reporting of data for strategic planning, administrative decision making, and assessment. The office will play an essential role in supporting planning, resource, strategic, and tactical decision making for all schools and departments. The AVP will develop plans and roadmaps, set clear expectations and priorities, and think critically about how the office can best support the institution.
Build the office and manage its human resources:
The AVP will be responsible for developing and building out the office. This leader will initially have 3 direct reports, as well as having access to other supporting personnel resources. The direct reports will include a data engineer/developer, a data engineer lead/developer, and a data management lead. Supporting resources will include other senior IT colleagues in CITS, a database administrator, trainers, functional reporting leads, and an advisory data analytics and reporting group. The AVP will also receive support from the CIO, CBFO, and other senior leaders, as the data analytics office and initiatives are very important and a priority for UMB. The AVP must develop and mentor staff while holding high standards for the quality and efficiency of work.
Communicate effectively with key partners and campus units:
The AVP will work with a broad array of campus constituencies, and must be able to explain complex concepts, as well as structured and unstructured data methodologies and modalities to a variety of audiences. This leader will work across multiple schools and departments to bring people together for creative problem solving and forward thinking. The AVP will advise the CIO, CBFO and other senior leaders on a range of issues and provide timely and relevant data. The AVP will also advise the CIO in preparing metrics for external and internal reports. This person will collaborate with the offices of Administration and Finance, Research Development, Human Resource Services, Student Services, Philanthropy, etc. on data modeling and reporting. This leader will work on predictive modeling and developing reports for these offices as well as for individuals in schools and departments. Developing strong relationships are vital to creating a unified culture of data-driven decision-making.
Unify data sets and streamline data access:
UMB has a sincere commitment to being data informed, and the new AVP will help the wide variety of constituencies on campus access unified administrative data. The AVP will champion efforts to build out a data warehouse and ensure that all data are collected accurately, housed centrally, and easily accessible to give end users the tools they need to make decisions. This includes building a catalogue of queries that have been run to eliminate redundancies and to publicize what can be found. The AVP will also chair the Data Analytics Advisory Committee, a group of individuals that will represent a variety of areas across campus.
Use predictive modeling to promote a culture of proactive thinking:
While the AVP will respond to data requests, this person will also be forward-thinking and proactive in anticipating information needs and addressing strategic questions. This leader must not only find solutions using data and analysis but also assist in the formulation and analysis of institutional and school-based questions. As UMB aspires to propel itself forward, the AVP must analyze and assess what the institution knows about itself to develop predictive modeling that will help make informed decisions about how to move forward. This includes being on the forefront of data technology and working with IT staff and others to develop and deploy data visualization tools.
Provide training on data input and analysis:
The AVP will be responsible for educating the campus on the resources the office offers, as well as training end users how to access and use the tools available to them. This leader will advise various users on the appropriate methodology and analyses to assess, understand and use institutional data. The AVP will also be expected to educate the community on the value of high-quality data input, not just data output. Ensuring the integrity of the data and the quality of the information will be an important task for the AVP.
Education: A Master's degree from an accredited university in education, analytics, business, public administration, computer science, social science, data science or other relevant discipline with a quantitative concentration is required; a Doctoral degree in Information Technology, Data Science, Computer Science, Business, or related discipline is preferred.
Experience: Five years of demonstrated experience in the field of information management or analytics and reporting with three years of supervisory experience is required.
Knowledge, Skills, and Abilities:
Executive level communication and presentation skills; with the ability to listen, communicate and relate to all stakeholders including senior executives and administrators;
Ability to synthesize and present complex data in a clear and understandable manner via written narratives, oral presentations, computer graphics, tables, and charts;
Demonstrated record of effective leadership and administrative skills, and experience working collaboratively across units;
Ability to provide strong leadership to build consensus among diverse groups of campus and provide confidence in the face of organizational change;
Successful experience in higher education or another industry with the capacity to successfully transition to higher education;
Demonstrated expertise and experience with business intelligence and predictive analytics, as well as using and/or leading data warehouse efforts;
Significant experience with large databases and Enterprise Resource Planning systems (e.g. Oracle, PeopleSoft), statistical software programs, spreadsheets, and query, and data mining software;
Executive-level knowledge of principles and practices of information management in a university setting, including applicable administrative reporting requirements, and related best practices;
Experience recruiting staff, and mentoring, professionally developing, and leading teams in a fluid and dynamic environment with people of diverse backgrounds, skills, and roles;
Ability to develop collaborative relationships with both technical and non-technical staff representing various interests and perspectives;
A curious and innovative mind, coupled with strong analytical and technical skills;
A leader in data science and on the forefront of the ever-changing landscape of data analytics technology;
Ability to function with a high degree of autonomy and creativity;
An inspirational leader through a roll-up-one's-sleeves nature;
High ethical standards and business acumen, and a positive, optimistic attitude;
A deep personal commitment to inclusive diversity in all of the ways it is defined and a passion for the mission of institutions of public higher education.
All inquiries, nominations/referrals, and application materials should be submitted via Isaacson, Miller's website AND to this posting using the "Apply Online" button below.
If accommodations are needed in submitting an application, contact Staffing & Career Services at 410-706-2606, Monday - Friday, 8:30am - 4:30pm EST. Maryland Relay can be accessed by dialing 711 (in-state) or 1-800-735-2258.
Equal Opportunity/Affirmative Action Employer. Minorities, women, protected veterans and individuals with disabilities are encouraged to apply.
Job: Reg or CII Exempt Staff - tbd
Employee Class : Exempt Regular
Full Time/Part Time: Full-Time
Shift: Day Job
Organization: CITS Operations
Job Posting: Nov 4, 2019
Unposting Date: Ongoing
Internal Number: 137801
About University of Maryland, Baltimore
The University of Maryland, Baltimore (UMB) is the State's public health, law and human services university devoted to excellence in professional and graduate education, research, patient care, and public service. As a diverse community of outstanding faculty, staff and students, and using state-of-the-art technological support, we educate leaders in health care delivery, biomedical science, global health, social work and the law. We emphasize interdisciplinary education and research in an atmosphere that explicitly values civility, diversity, collaboration, teamwork and accountability. By conducting internationally recognized research to cure disease and to improve the health, social functioning and just treatment of the people we serve, we foster economic development in the City, State, and nation. We are committed to ensuring that the knowledge we generate provides maximum benefit to society and directly enhances our various communities.