
Director of Information Strategy and Analytics (6794U), Haas School of Business - 2810 - 2810About Berkeley
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
Departmental Overview
UC Berkeley's Haas School of Business offers a unique opportunity to champion new ideas, collaborate across boundaries, and continually learn in a workplace committed to increasing diversity and creating a welcoming environment for all.
Our distinctive culture is captured within our four Defining Leadership Principles: Question the Status Quo, Confidence Without Attitude, Students Always, and Beyond Yourself. These principles distinguish Berkeley Haas as a unique environment, conducive to teamwork, collaboration, and career growth.
For more information about the Haas School of Business visit: https://haas.berkeley.edu/about/
The Development and Alumni Relations team at Berkeley Haas engages and cultivates alumni, parents, friends, corporations and foundations to advance the vision and mission of the school, inviting these key constituencies to provide volunteer leadership and make philanthropic investments in support of the school's students, faculty and programs. The Development team of major gift and annual gift officers cultivates prospective donors, both nationally and internationally, to inspire transformational gifts in support of Berkeley Haas and provides staff support for high-level volunteer groups, such as the Berkeley Haas Advisory Board and the Dean's Advisory Circle. With 41,000 living alumni, the Alumni Relations team develops and builds greater awareness for career services, lifelong learning, and networking resources to support the engagement, learning, and connectedness of Berkeley Haas alumni.
Responsibilities
The Director of Information Strategy and Analytics position is a key management team position within the Haas School of Business Development and Alumni Relations (DAR) group. This position informs Development and Alumni Relations strategy through data analysis and serves as the department's lead in tools, reporting, and systems related to constituent engagement and fundraising data. This position requires a technical leader, skilled project manager, proactive problem-solver, and an outward-facing individual, who can work collaboratively to build consensus across departments. This position works closely with leadership in Haas Technology Solutions, Haas Finance, and University Advancement Operations to develop analytical insights, implement new tools, ensure information sharing, and create mechanisms for data integration across systems. The Director establishes the strategic direction for the Information Strategy and Analytics team, oversees reporting and analysis, gift and fund management, and donor acknowledgements, and implements tools and systems that support alumni relations and fundraising. This position reports to the Executive Director, Strategic Campaigns and Operations, and manages the Information Strategy and Analytics team of four direct reports.
Leads the Information Strategy, and Analytics team, ensuring prioritization of projects and achievement of goals and deliverables.
- Serves as a member of the Development and Alumni Relations Management Team and provides strategic leadership around Advancement information system use and function, including database integrity, reporting, and data analysis.
- Coordinates daily operations and provides guidance to professionals on performance standards and business intelligence functions.
- Trains staff and assigns work.
- Communicates regularly with management on human resource issues.
- Makes recommendations on hiring, reclassification, salary increases and corrective action.
- Conducts performance evaluations.
- Develops project roadmap for the Information Strategy and Analytics team, assigns projects to staff, and communicates timelines and prioritization to stakeholders.
- Assesses new initiatives and coordinates within the larger plans.
- Leads meetings of the Information Strategy and Analytics team and bi-annual team retreats.
Consults with department leaders and process owners to gather and clarify data and reporting requirements for highly-complex business intelligence solutions and analytics.
- Meets with key stakeholders to determine reporting and data needs to inform campaign planning, fundraising, and alumni relations.
- Develops project plans for reporting and analysis around key fundraising and alumni relations initiatives.
- Assigns work and oversees progress.
- Works closely with Development and Alumni Relations staff to identify workflows and makes recommendations for new reporting and tools to improve outcomes.
Applies advanced skills to produce in-depth forecasts, complex reports, data sets, and recommendations to support and enhance fundraising and alumni relations processes.
- Works on large projects with many data streams.
- Provides guidance to staff on activities such as reporting, predictive analytics and prescriptive analytics, data mining, benchmarking, text mining, data entry and data migration.
Conducts industry benchmarking analysis to identify best practices and fundraising performance or capability gaps.
- Develops and presents quantitative business cases to managers and senior leaders.
- Assesses a wide array of tools and technologies to improve fundraising and alumni relations and determines where to make strategic investments.
- Oversees the implementation and access of new tools for prospect identification and management, constituent insights, alumni communication and outreach.
- Works closely with Development and Alumni Relations staff to identify workflows and makes recommendations for new reporting and tools to improve outcomes.
Analyzes and troubleshoots highly-complex data errors and problems, designing, testing, and applying advanced functional solutions.
- Reviews analytical reports and team work product for logic and accuracy.
Evaluates data sources for relevance, integrity and accuracy. Identifies issues and collaborates on solutions to data management challenges.
- Collaborates with technical teams identifying opportunities to leverage technology to facilitate information delivery and expand business capability.
- Monitors data sources, identifies issues and coordinates solutions to data collection / management challenges.
- Aligns data and systems with business needs for all areas within Development and Alumni Relations.
- Establishes priorities and provides direction to the Information Strategy and Analytics team in the design, implementation and documentation of new and evolving data systems.
Leads committees and participates on cross-functional teams to solve complex business, process, service and / or systems issues.
- Anticipates the expanding and sophisticated information needs of Development and Alumni Relations and partners with University Advancement Operations on software, systems, and database management to build a strategic framework of tools and systems
- Leads quarterly meetings with Haas Technology Services and University Advancement Operations to optimize data collection and data flows.
- Career development.
Required Qualifications
- Ability to supervise professional staff, assign work and manage competing priorities.
- Knowledge of human resources practices and policies.
- Ability to monitor, address and document personnel and performance issues.
- In-depth knowledge of business intelligence functions, advanced analytics, industry standards and best practices.
- Advanced knowledge and skill in internal databases, BI applications, tools, and systems.
- Advanced critical thinking and problem-solving skills to manage highly-complex information, assess problems, and develop effective solutions.
- Advanced organizational and project management skills.
- Advanced written and verbal communication skills with the ability to convey complex information in a clear, concise manner.
- Ability to produce and deliver presentations to diverse audiences.
- Advanced interpersonal skills for effective collaboration with managers, professional and technical staff.
- Ability to serve as an advanced technical leader providing advice, counsel, and analysis on business intelligence issues.
- Ability to lead diverse and inclusive teams.
- Knowledge of Development and Alumni Relations systems, tools, and protocols.
Education/Training:
- Bachelor's degree in related area and/or equivalent experience/training.
Salary & Benefits
This is an exempt, monthly paid position. Annual salary is commensurate with experience within the range of $83,900.00 - $139,000.00.
For information on the comprehensive benefits package offered by the University visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see: http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct
To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=2810&PostingSeq=1
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