Associate Director, Student Financial Systems Analyst
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Responsible for identifying and solving business problems, supporting strategic retention efforts within Student Financial Services (SFS). This position elicits business requirements, prepares technical documentation, business process flows, use cases and diagrams of existing and proposed processes.
Report to: Director, Enrollment Technology Direct Reports: 0 Student workers: 0
The Associate Director is an experienced system administrator and systems analyst. A deep understanding and thorough documentation of the existing process and proposed new processes are critical for the success of this position and the department. In conjunction with other team members and systems analysts, the Associate Director acts as a technical lead and subject matter expert in the development and delivery of new and enhanced business systems.
Essential Functions of the Position:
Leverage generated data, existing campus software, and future technology solutions to improve retention and student satisfaction.
Expand, enhance and deploy early alert predictive models in available software solutions that can be used by a wide-array of campus users.
Identify areas of technological and process improvement that support the strategic retention focus.
Produce models in conjunction with data analysts.
Understand the design impacts on reporting, population selections, and financial aid analytics.
Ensure that any data integrations between systems are functioning properly and reconcile any inconsistencies.
Lead project tasks associated with the implementation of associated auxiliary systems and integrations.
Bachelor's degree or equivalent experience
Be able to work largely independently, but when needed, also needs to collaboratively work with a wide range of stakeholders
3 years of experience with business process modeling techniques and tools
Ability to prioritize tasks
Possess excellent organizational skills
Have strong communication and presentation skills
Exceptional analytical thinking and problem-solving skills
Strong understanding of business process documentation and database management
Strong MS Excel and PowerPoint skills.
Knowledge of application security best practices
Demonstrated querying and database administration experience
Have a broad understanding of the student life cycle and how it relates to system design and functionality, as well as how each system relates to other institutional systems and third-party systems
3-7 years of professional work experience as a business or systems analyst in an Enrollment Management department
Knowledge and advanced usage of a Slate admission system
Experience utilizing retention and student alert software, specifically Maxient
SQL knowledge and experience writing complex database queries
Experience with a business intelligence tool, Cognos preferably
About Us Emerson College is the nations only four-year institution dedicated exclusively to majors in communication and the arts in a liberal arts context. Its main campus is located in the center of the dynamic multicultural city of Boston, in close proximity to major publishing houses, arts institutions, and research centers. The college also has campuses in Los Angeles and the Netherlands. Emerson College enrolls over 4,300 graduate and undergraduate students from more than 70 countries and all 50 states.
Diversity Statement Emerson College believes diversity enriches the educational experience by providing students with the opportunity to learn from individuals who may have different backgrounds, experiences, and perspectives. Engagement with diversity in the curriculum, in our co-curricular offerings, and all other aspects of the College enhances the personal and intellectual growth of all members of our campus community. Emerson is committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for meaningful citizenship in an increasingly complex, pluralistic society. Emerson College does not discriminate on the basis of sex/gender in its educational programs or activities. Emerson has designated the Associate Vice President, Title IX, and Clery Coordinator to respond to inquiries regarding the College Sexual Misconduct Policy. The Title IX Coordinator may be reached at 8 Park Plaza, Transportation Bldg, Room 230 Boston, MA 02116; Telephone: 617-824-8999; email: firstname.lastname@example.org
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Emerson College is the nation’s premier private college dedicated exclusively to majors in communication and the arts in a liberal arts context. It is located in the theater district in the dynamic multi-cultural city of Boston in close proximity to major arts institutions, media outlets, and research centers. The College enrolls 3,783 undergraduate students and 641 graduate students from 71 countries and 48 states. Emerson College is committed to an active, intentional, and ongoing engagement with diversity – in its people, in the curriculum, and in the College’s intellectual, social, cultural and geographical communities. Our inclusive excellence framework recognizes that institutional excellence comes from fully engaging with diversity in all aspects of institutional activities. Members of historically under-represented groups are encouraged to apply.