| Information Technology Business Partner As an integral member of the senior leadership team at The American Health Lawyers Association (AHLA), you will think holistically about how to best partner technology solutions with business needs, making strategic decisions about budgets, equipment, and workflows to integrate systems, staff, and vendors. You will identify and prioritize needs, define and measure metrics, and establish and manage projects and vendors. Spanning across our technology (including our computer operating systems and software, membership database, customer relationship database, content management system, education learning system, financial systems, and phone system), you will connect resources across the organization to optimize the member experience while taking advantage of business technology solutions. You will work closely with AHLA business owners to identify new system requirements, evaluate capabilities, oversee implementation, and correspond continuously with vendors to ensure accountability for smooth operating systems. Working with our managed service provider, including an experienced part-time CIO, you will develop short- and long-term solutions for a multitude of business challenges and provide training for staff. Organization Overview AHLA addresses the issues facing members by providing resources to those who practice in law firms, government, in-house settings, and academia, and educates the entire spectrum of the health industry – physicians, hospitals and health systems, health maintenance organizations, health insurers, life sciences professionals, managed care companies, nursing facilities, home care providers, and consumers. With such a wide range of complex and often confusing information regarding health law, everyone needs trustworthy information. AHLA serves as a public resource on health law issues, electing not to advocate for or against any particular policy proposals, producing the highest quality nonpartisan educational programs, products, and services concerning health law issues. Responsibilities of the IT Business Partner - In coordination with leadership, you will develop and maintain a technology strategy and plan.
- Ensure initiatives are well-managed, predictable, within budget, and tied to the strategic initiatives of the organization.
- Develop and oversee processes to develop a comprehensive project plan for new projects and initiatives. The plan should include the design, development, and maintenance of the system.
- Enable and lead continuous collaboration on functional and technical designs with various stakeholders.
- Develop and manage a process to triage requests for business prioritization and ensure system configurations are optimized for business process implementation.
- Drive general approach and execution of data cleansing efforts, in collaboration with staff and partners.
- Collaborate with AHLA staff and partners to develop processes to manage applications to ensure they comply with AHLA policies (e.g., security and access).
- Ensure that project schedules are maintained and shared with project teams.
- Understand data requirements and reporting needs and ensure that these are fulfilled throughout programs.
- Provide oversight and planning of enterprise-level system(s) to ensure they are regularly optimized to meet the strategic objectives of the organization.
- Form critical relationships with vendors, consultants, and contracted services.
- Advise leadership of project status when it affects operations from a resource, financial, and/or human resources perspective.
- Ensure accuracy and adherence to AHLA policies and standards.
- Identify emerging technology trends and practices that would benefit the organization.
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