Data Analyst (4959U) - Division of Computing, Data Science & Society
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
Application Review Date
The First Review Date for this job is: 3/13/20
Formally established in July 2019, the Division of Computing, Data Science, and Society is a dynamic, innovative unit created to meet the opportunities and demands of a world where data, machine learning, and artificial intelligence inform practice and policy in virtually every arena. The Division connects the Data Science Education Program, School of Information, Departments of Electrical Engineering & Computer Sciences and Statistics, the Berkeley Institute for Data Science, and the Data Science Commons. The Division is responsible for growing Berkeley's broad-based data science education program, including classes and programs serving thousands of undergraduate students a year.
This position involves analysis of complex business, academic, and curricular problems using data and research design to provide insight to decision makers. Identifies and interprets trends and patterns in datasets to locate influences. Develops forecasts, recommendations, and strategic / tactical plans based on business data and custom built databases on data education courses and approved course exceptions. Works with senior management (Associate Provost, Chief Administrative Officer, Associate Deans, Data Science Governance Committee) and campus partners to understand and prioritize data and information requirements. Creates specifications for reports and analysis based on student needs like student access to classes and seats served for declared majors in impacted unit. Optimizes the performance of enterprise business intelligence tools (CalAnswers, Campus Solutions) by defining data to filter and index that add value to the Division.
30% Performs complex and ad-hoc historical and predictive analysis and forecasting to provide information that supports organizational goals. Mines data in Oracle Campus Solutions and CalAnswers (Oracle BI) to quantify relationships and identify issues warranting further analysis.
Areas of focus include tracking classes in the major to show changes over time, working with the Office of the Registrar on enrollment statuses, how to best guide student choices, and other ways to improve the undergraduate student experience.
Drives, from conceptualization to implementation, new processes of data acquisition and analysis for the Director of Advising and student advising team.
30% Conducts industry benchmarking analysis and develops quantitative business cases and policy proposals. Presents recommendations to senior management and other internal/external stakeholders.
Develops and advocates solutions to Division- and campus-wide curricular issues, including identifying curricular pathways and easing curricular bottlenecks, maximizing access to key segments of the curriculum, to ensure student throughput (time to degree).
Anticipates and engages in growth scenario planning.
Utilizes data to make informed and supported recommendations to the Temporary Academic Support (TAS) budget submission process.
20% Conducts on-going collection and analyses of data sources and data sets. Identifies issues and collaborates on developing solutions to data management challenges.
Designs and deploys student surveys using Google Forms or Qualtrics, focus groups, qualitative interviews as needed.
Evaluate implantation and impact of new Division rollouts.
10% Consults with senior management (Associate Provost, Chief Administrative Officer, Associate Deans, Department Chairs, Data Science Governance Committee) to gather and clarify data and reporting needs for complex business intelligence solutions and analytics. Writes queries, develops report templates, and dashboards to be shared with other Division users.
Guides and helps non-technical colleagues on defining metrics and pain points for further evaluation.
Upward communication - presents and packages data to be communicated and shared across campus.
Designs graphic representations to synthesize and communicate Division goals and vision
10% Serves on internal committees and participates on cross-functional teams to solve Division process, service and equity and inclusion goals.
Analyzes sensitive student demographic data to improve and retain underrepresented minorities in STEM.
Part of Division team to tackle issues of transfer students, CEP advisors, admissions, scholarships and financial support, what is needed for the transition experience and transition support for the transfer population.
Diagnostic support on community college and high school pathways of success.
Thorough knowledge of business intelligence functions, analytics, industry standards and best practices.-depth knowledge of business intelligence functions, advanced analytics, industry standards and best practices.
Thorough knowledge of relevant internal databases like CalAnswers and Campus Solutions or ability to learn, BI applications and tools. Ability to produce high-quality reports and documentation.
Familiarity with Oracle Business Intelligence Enterprise Edition (OBIEE) or ability to learn.
Familiarity with APIs (Application Programming Interfaces) or ability to learn.
Skills with analytical and data visualization software such as Python, R, Excel, or similar and ability to learn new tools as required.
Skills related to research design and statistical analysis.
Strong critical thinking and problem-solving skills to manage complex information, assess problems, and develop and effective solutions.
Detail oriented, with ability to manage time and organize competing priorities.
Strong written and verbal communication skills with the ability to convey complex information in a clear, concise manner.
Strong interpersonal skills for effective collaboration with a broad range of professional and technical staff.
Proven ability to serve as a technical resource providing advice and counsel on business intelligence issues.
Bachelors degree in related area and/or equivalent experience/training.
Advanced degree preferred.
Salary & Benefits
For information on the comprehensive benefits package offered by the University visit:
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.