The focus of the Dynamics CRM Analyst is to support the business in defining and documenting business requirements and planning projects, including scope, size, time, and effort. You will develop functional specifications based on business requirements and ensure that technical solutions meet functional specifications. You will have the opportunity to enhance and optimize our existing Dynamics 365 (CRM) system, utilizing Power Platform (Dynamics 365, Power Apps, Power Automate, Power BI) technologies. You will also work with the Dynamics 365 Product Owner to design and build solutions in and around the CRM system in an iterative/agile environment.
Perform full project lifecycle duties for Microsoft Dynamics 365 and related ISV solutions including:
Project Definition/Estimating, Business Requirements Analysis, Functional/Technical Design, and ongoing QA activities
Identify and recommend product customizations, enhancements, or workarounds to meet business requirements
Document business requirements in clear and concise manner, including user stories and business process diagrams
Facilitate meetings and lead review sessions with business users
Collaborate with development team to devise the technical solutions that provide the best combination of maximum functionality and flexibility with minimum time, effort, and risk
Develop functional and technical enhancements and integrations to other business applications
Coach, train, and mentor new team members
Build relationships and develop trust with key stakeholders as you serve as the functional/technical lead
Data Analysis, able to understand data to identify issues and optimize solutions
Ensure functionality, accepts relevant input, and create desired outputs from a data perspective
UX oriented, seek an understanding of the business process to provide simple and user-friendly solutions.
Proven experience with Power BI, Power Automate, Power Apps is a plus
Knowledge of source control management systems, deployments, and integration
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
OpenArc is a technology consulting firm providing industry-leading technical talent placement, software development, and technology strategy services to clients nationwide. Through a unique blending of people and software, OpenArc has a business practice that delivers amazing enterprise, mobile and consumer-facing apps and the best talent for contract, contract-to-hire and direct placements for clients and partners alike.
Staffed with the most-trusted recruiting experts, elite software developers, UI/UX designers and market experts, our team provides clients with the best resources, the right techniques and world-class support resulting in powerful measurable success.