Reporting to the Operations Manager, the Operations Specialist is a temporary position that supports the daily coordination and delivery of marketing content and communications while contributing to all aspects of operations processing. The Operations Specialist uses all admissions software and systems, primarily the Customer Relationship Management (CRM) and student information systems to support recruitment efforts. The Communications Specialist will serve as a member of the Admission Operations team; assist with the management of data, events, and recruitment materials.
Colorado Christian University (CCU), a traditional evangelical non-profit ministry, is located in Lakewood, Colorado, a suburb of Denver. Founded in 1914, CCU is the premier interdenominational Christian college in Colorado and the eight-state Rocky Mountain region, delivering world class education to thousands of students.
Colorado Christian University was founded on two principles — grace and truth. Our scriptural foundation comes from John 1:17: For the law was given through Moses; grace and truth came through Jesus Christ. (ESV)
CCU's mission is Christ-centered higher education transforming students to impact the world with grace and truth. A leader in higher education, the University is ranked in the top 2 percent of colleges nationwide for its core curriculum by the American Council of Trustees and Alumni. CCU has had nine consecutive years of enrollment growth and has been named one of the five fastest-growing universities by The Chronicle of Higher Education.
CCU offers more than 100 degree programs for traditional and adult students through its College of Undergraduate Studies and College of Adult and Graduate Studies. More than 8,000 students attend CCU.
Scripture states all Christians are called to serve Christ and to minister to others. Because Christians are individuals with different gifts and callings, we serve Christ in a variety of ministry vocations. We invite you to explore how you may use your calling and gifts at CCU.
What is most appealing about working at CCU?
Live out your calling: We are a traditional evangelical university where you can invest your God-given talents and abilities alongside co-workers and teammates, while having a profound influence on our students as they deepen their relationship with Jesus Christ.
Impact students for Christ: Our mission is to provide Christ-centered higher education, transforming students to impact the world with grace and truth.
Equip students for Kingdom work: You can be a part of preparing students for positions of significant leadership in the church, business, government, education, and other professions, as a key part of our University's Strategic Priorities.
Contribute to our vibrant culture: CCU’s culture is unique to higher education. Where else can you read the Holy Bible, pray with teammates and students at work, and impact our culture in support of Christian values?
We’re looking for candidates who have
Excellent computer skills and proficiency in Microsoft Office Suite
A demonstrated ability to think critically and creatively to efficiently and effectively solve problems in a fast-paced, community environment
Excellent organization skills and ability to work under tight deadlines
Excellent interpersonal skills and a collaborative team?oriented positive attitude
Effective verbal and written communication skills
A can-do attitude, self-starting and independent work ethic, and openness to direction.
Strong student?centered ethics and customer service orientation
Key Job Duties
Contribute to CCU’s mission: Christ-centered higher education transforming students to impact the world with grace and truth. In this role, the Operations Specialist contributes to the mission by supporting Admissions Enrollment Counselors and representatives as they promote Christ-centered higher education and by exemplifying Christ as they create relationships with prospective students, their parents, and other institutions.
Assist with data integrity and data standards within the Admissions Office.
Support data tracking and analysis regarding prospective students' indicators to enroll.
Troubleshoot and help Operations Manager resolve systems/process issues including Salesforce, Colleague, Filebound, StarRez, and reporting systems including Business Intelligence and Tableau.
Accurately track and maintain records of incoming student scholarship awards and execute admission letters ensuring accuracy and timeliness.
Generate admission letters and other written communication to prospective students on a daily/weekly/monthly basis. Quality control all written communication to ensure accuracy, secure live signatures, and complete mailings.
Work with Communication Specialist and Marketing Specialist to ensure adequate levels of inventory are established and maintained to support outgoing communications and travel needs.
Assist with various Operations needs based on calendar cycle.
Perform other duties as assigned.
While performing the duties of this job, you may be required to walk, stand, sit, reach with hands and arms, balance, stoop, speak with clarity, and have appropriate vision and hearing capabilities. The employee must occasionally lift and/or move up to 25 pounds. You may be required to work occasional irregular hours, including some nights and weekends.
What we offer our employees:
We offer competitive compensation and benefits packages to all employees. Our benefit package includes: a tuition waiver program, excellent healthcare, generous paid time off, matching 403(b) retirement plan, and additional organizational paid benefits and voluntary benefit offerings. Pay and benefits will be discussed in more detail as candidates progress through the interview process.
About Colorado Christian University
With a heritage dating back to 1914, Colorado Christian University is committed to offering a complete education that develops students intellectually, professionally, and spiritually. Just a few minutes from downtown Denver, CCU is uniquely positioned to offer students a distinctive variety of educational opportunities and experiences.