Location: Haverhill, MA Category: Professional Posted On: Wed Mar 25 2020 Job Description:
Full-Time Director of Business Intelligence and Analytics: Director; Institutional Research and Planning; Non-Unit Professional Position; 37.5 hours per week
Reports to: Dean of Institutional Research and Planning
Position Summary: The Institutional Research and Planning department supports the mission of the college by using long-term and real-time institutional data for decision-making, policy development and improving institutional practices and procedures. In addition, we lead, facilitate and support the college's strategic planning and execution process.
The Director of Business Intelligence and Analytics supports the efforts of the Dean of Institutional Research and Planning to deliver timely and actionable information that informs strategic planning and decision-making. The Director of Business Intelligence and Analytics specializes in the NECC data warehouse, interactive data visualizations, dashboards, and reports that further the College's mission and strategic initiatives.
Anticipated Start Date: May 2020
Responsibilities include, but are not limited to:
Takes a leadership role in the management and governance of the student data warehouse (Zogotech)
Takes a leadership role in the management and governance of the NECC Tableau Server
Participates in an institution-wide data-governance/management initiative
Assists campus offices with analytical needs by identifying appropriate data sources and developing interactive reports
Develops and delivers training for the student data warehouse, Tableau, and general data literacy topics
Develops creative ways to analyze and display data using interactive and static visualization formats
Participates in formulation of research studies to support institutional priorities including refining research questions; determining appropriate statistical analyses of data; summarizing research findings; and writing reports with concise, relevant, clear, and accurate data
In collaboration with other members of the team develops and facilitates dialogues, one-on-one and in groups, about insights from data and serves as a resource to the college community in discussions about data
Updates and develops the Institutional Research and Planning website
Manages the IR office in the Dean's absence, including supervision of staff when required
Bachelor's degree in a relevant field such as social science, information systems, statistics, math, data analytics, business or a related field
Three (3) years' experience in institutional research/data analytics preferably in higher education
Extensive knowledge and experience building data visualizations, dashboards and stories using Tableau (or similar software)
Experience with a data warehouse and/or business intelligence systems
Understanding of data management and data governance
Strong analytical skills including knowledge of predictive analytics and data modelling
Excellent written, verbal and presentation skills
Willingness to investigate, learn, and initiate new processes, technologies, and analytical tools
Working knowledge of programming (e.g. SQL, R, Python, SPSS, SAS etc.)
Project management experience
Knowledge or experience in web page development and maintenance in WordPress or similar software
Knowledge or experience in artificial intelligence
SALARY: Anticipated starting salary range is $68,000.00-$72,000.00 annually with complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits.
NECC is a public, two-year college that offers comprehensive academic programs of study leading to the Associate in Arts degree, the Associate in Science degree and Certificates of program completion.Our dedicated teaching faculty accept with enthusiasm the challenge of responding properly to the differing backgrounds of their students and, at the same time, directing and leading them toward broader understandings. Our faculty are deeply involved in the planning of each class and in the achievement of each student, and are equally dedicated to personal achievement. As well as the specialized academic opportunities and tutoring that the college provides for our students, our faculty have the time and the commitment to advise as well as instruct students, and to provide support and encouragement.
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