At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
Application Review Date
The First Review Date for this job is: August 4, 2020
UC Berkeley Extension is the continuing education branch of the University of California, Berkeley. Extension offers more than 2,000 courses per year in a variety of subjects both online and in the classroom. Extension's administrative departments and units include student records (transcripts), registration, scheduling, international student services, facilities, financial services, and the cashier's office. In addition to the main Berkeley center, it has responsibility for the maintenance and operation of regional centers in San Francisco (Spear Street), and Belmont and other leased facilities in the San Francisco Bay Area.
The Data & Analytics department operates with an agency model on behalf of Extension as well as other UC Berkeley clients. Once a primary point for transactional operations and print production, the unit has shifted towards an entrepreneurial approach in support of the school's revenue growth goals.
Consults with end users to gather and clarify data and reporting needs for complex business intelligence solutions and analytics such as enrollment forecasts.
Writes queries, develops report templates, and dashboards that communicate the state of Extension's business.
Map new systems and integrate with our centralized DataLake for further analysis making sure the overall data is accurate and reliable, creating the One Source of Truth for the entire organization.
Eventually manage a small team of Data related roles as well as possibly some developers.
Identifies and analyzes errors and problems for end users, developing and applying functional solutions and / or conducting specific training as needed.
Conducts on-going analyses of data sources and data sets.
Identifies issues and collaborates on developing solutions to data management challenges.
Participates in developing and / or delivering curriculum for end user training to ensure user competence, data access, and optimal performance of BI tools and processes.
Serves on internal committees and participates on cross-functional teams to solve business, process, service and / systems issues.
Thorough knowledge of business intelligence functions, analytics, industry standards and best practices.
Thorough knowledge of relevant internal databases, BI applications and tools.
Ability to produce high-quality reports and documentation.
Strong critical thinking and problem-solving skills to manage complex information, assess problems, and develop and effective solutions.
Detail oriented, with ability to manage time and organize competing priorities.
Strong written and verbal communication skills with the ability to convey complex information in a clear, concise manner.
Strong interpersonal skills for effective collaboration with a broad range of professional and technical staff.
Proven ability to serve as a technical resource providing advice and counsel on business intelligence issues.
Bachelors degree in related area and/or equivalent experience/training.
Experience with Salesforce and marketing automation solutions (Pardot, Supermetrics, HotJar, Zapier).
Experience with Presentation Layer software such as Tableau, Google Data Studio.
Experience with R, SQL, Python.
Masters of Science in Marketing Analytics and/or equivalent experience/training.
Salary & Benefits
This is an exempt, monthly paid position. Annual salary is commensurate with experience.
For information on the comprehensive benefits package offered by the University visit:
Please submit your cover letter and resume as a single attachment when applying.
This is a full-time, Career position.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.