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UW Facilities manages the University’s buildings, infrastructure and land, with more than 1,100 employees in a variety of fields. The Asset Management group includes Capital & Space Management, Real Estate, Sustainability and other teams responsible for planning and workload management. The Operations group includes Project Delivery, Maintenance & Construction, Campus Utilities & Operations, Building Services, Transportation Services and Safety. Supporting these groups, as well as the separate Emergency Management team, are the Business Intelligence & Information Technology group and the Finance & Administration group.
Facilities Maintenance & Construction (M&C) is responsible for general maintenance, repair and renovations of all University of Washington (UW) main campus facilities including building interiors, exteriors and grounds.
We have an outstanding opportunity for a Maintenance Supervisor 2 to supervise and manage assigned outside maintenance program crews including leads, journey-level and semi-skilled trades in the performance of maintenance and construction to ensure that preventive maintenance, corrective repairs, renovation projects and infrastructure improvements are performed at a level and standard that meets required specifications, budgetary constraints, and UW policies.
Primary Duties and Responsibilities
Maintenance Program Execution
•Direct, coordinate, and review the schedule of maintenance crews, and/or multiple trades in the installation, repair and alteration of campus buildings, grounds, equipment, utilities and other facilities. Read plans and blueprints. Determine scope of work, materials needed, their availability and estimated costs, and ensure compliance with applicable standards and codes. •Conduct regular project site visits. Monitor work to ensure that all work requests meet quality and productivity expectations, established safety standards, and that crews follow M&C customer communication expectations and internal work order system protocol. Ensure work orders are on schedule, within budget and that all work order financial documentation is accurate and up-to-date. Routinely provide work status, cost, and schedule information and follow up as necessary with customers. •Monitor and utilize productivity reports to ensure efficient use of resources. Provide feedback to the Maintenance Zone Manager. Write reports as required. •Execute preventive maintenance programs on assigned facilities, building systems, and equipment and provide feedback to improve the management of major assets and equipment. •Procure, distribute and account for equipment, tools and supplies necessary for an efficient and effective Maintenance Zone operation. •Operate service vehicles to review work sites, transport equipment and personnel.
•Responsible for the overall supervision, development, and management of assigned staff personnel. •Monitor, inspect and assess employee performance providing feedback necessary to meet performance standards. Address and resolve employee performance and behavioral issues. Conduct and/or participate in fact findings. Implement and participate in employee corrective action as required. Conduct annual performance reviews of assigned personnel. •Review and approve timecards. Review and approve leave requests according to policies and procedures. •Oversee and participate in the recruitment process. Conduct reference checks and make hiring recommendations to the hiring manager and department Director. •Ensure personnel attend required training as scheduled. Proactively coordinate with training personnel when requesting new training classes. Monitor attendance records to ensure area personnel are up-to-date.
Organizational Leadership and Engagement
•Positively support all management directives and actively promote the purpose and foundational values of M&C. •Ensure adherence to Facilities Maintenance & Construction (M&C) protocols and all University and UW Facilities policies and procedures including the UW Facilities Leadership Standards, Individual Accountability Protocols (IAP), and Management Accountability Protocols (MAP). •Participate in and follow through with M&C process improvement initiatives and promote employee engagement in continuous improvements and innovation. •Continuously promote and enforce a safe work environment.
•Communicate with Maintenance Zone personnel, other UW Facilities shops as well as external business partners such as Engineering Services, Project Delivery Group, Asset Management, Transportation Services and UW Information Technology, to facilitate work. •Promote excellent customer service through effective, courteous and professional interactions with clients, colleagues and the campus community. •Represent M&C at meetings promoting the professionalism of the organization.
•Know and ensure that assigned personnel comply with occupational health and safety regulations that apply to work actions and conduct on the job, including Material Safety Data Sheet (MSDS) instructions and the use of personal protective equipment (PPE) whenever required. •Apprise the Zone Manager of all safety issues. •Maintain professional knowledge of and follow current code/ordinances, training requirements, and certification/licensing requirements and ensure employees are adhering to same.
•Other duties as required.
•Demonstrate personal integrity and trustworthiness. •Manage stressful situations and changing priorities effectively. •Anticipate, recognize and resolve problems. •Be responsible and accountable. •Use organizational skills and provide attention to details. •Maintain a positive, optimistic, and success-oriented attitude. •Exercise professionalism, which includes being tactful and courteous. •Exhibit a professional work ethic. •Continuously promote a safe work environment.
•Three years of full-time experience as a journey trades worker, or General Maintenance Mechanic 2, or equivalent •including one year of full-time experience in a lead or supervisory capacity. •Possession of a valid motor vehicle operator's license may be required.
Additional Requirements include:
•Excellent interpersonal and oral/written communication skills and a proven ability to work successfully with people at all levels throughout the organization and with a wide range of internal and external stakeholders. Able to maintain professional behavior and composure in a fast-paced, dynamic, customer service-driven environment. •Excellent problem-solving skills. Able to anticipate and recognize problems, and develop and implement creative, cost-effective solutions. Able to function within a complex regulatory environment. Demonstrated ability to effectively interpret and apply standards, regulations, policies, and procedures. •Excellent organizational skills. Able to work independently and successfully prioritize and coordinate multiple programs and assigned tasks. Demonstrated flexibility to meet changing and unpredictable requirements. •Must possess strong personal integrity, trustworthiness, and professional work ethic. Proven ability to lead by example in both performance and behavior and to hold employees accountable to established expectations. •Demonstrated positive, optimistic, success-oriented attitude and ability to positively support the organization, applicable policies, and management decisions. Proven ability to take direction, meet expectations, and work cohesively as a member of a team. •Demonstrated proficiency with standard productivity software including Microsoft Office Suite or equivalent products or willingness to learn/use computers and related software. •Possession of a valid Washington State Driver’s License.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
•Degree or certificate in facilities management or related field. •Demonstrated success in supervising multiple skilled trade leads and journey personnel involved in the maintenance, construction or operation of technically complex facilities, utilities infrastructure, and/or equipment. •Demonstrated success in supervising trades personnel, such as journey-level water-work plumbers, outside masons, heavy equipment operators, master machinery mechanics, maintenance mechanics, and painters involved in the maintenance, construction, or operation of facilities, grounds, utilities and equipment. •Experience should include operation in a multi-trade system, personnel supervision, fiscal management, computer applications for maintenance management, database management, and technical report writing. •Experience and knowledge of heavy equipment operations for civil excavation and grading work. •Experience implementing process improvement initiatives. •Experience/proficiency with a computerized maintenance management system. •Knowledge and practical experience with WISHA (Washington Industrial Safety and Health Act) and OSHA (Occupational Safety and Health Act) regulations.
Conditions of Employment:
•May be required to accept variable work shift. •Work may require access to confined spaces and heights using approved safety precautions. •Must be able to work in a smoke-free environment. •Ability to lift and move heavy material may be required. •Approved footwear must be provided at the employee’s expense and worn on the job. •Must be able to work in a non-smoking environment. •Regular and predictable attendance is required.
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.